Venue Attendant HCC

Toowoomba Regional Council; Highfields; Hybrid; AUD 18,000 - 23,000; Part time

Benefits offered by this job

Professional development

Salary sacrificing for super

Discounts on private health insurance

Fitness Passport access

Flu vaccines

Employee Assistance Program

Job summary

Toowoomba Regional Council is seeking a Venue Attendant at the Highfields Cultural Centre to deliver exemplary customer service during event setup, operation and wrap-up. The role is temporary, part-time, 15.2 hours per week, with shifts mainly on Thursdays and Fridays.

The base wage is $454.18 gross per week plus 17.5% leave loading and up to 12.65% superannuation. A Certificate III in Hospitality or relevant experience is required, with WWC/Blue Card and RSA obligations outlined in the

Qualifications

• Certificate III in Hospitality or relevant experience.
• Working with Children Check (Blue Card) or ability to obtain.
• RSA Experience or willingness to obtain within 30 days.
• Current C Class Driver’s Licence is desirable.
• Excellent customer service skills and teamwork.
• A 1-page document addressing each success criterion with headings and specific examples.

Responsibilities

• Set up, run and clean up venues for events.
• Maintain a high level of customer service during events.
• Work Thursday and Friday each week.
• Follow safety and organisational requirements and complete pre-employment checks as required.

Skills

Customer service

Teamwork

Education

Certificate III in Hospitality

Tools

RSA Certificate

Blue Card/WWCC

Class C Driver's Licence

Job description

2499 | Community Development Facilities & Tourism | Highfields

About the position

In the Venue Attendant position, you will maintain the highest level of customer service in the setting up, running and cleaning up of events held at the Toowoomba Region Community Venues.

You will work under generalinstruction.

• The base wage rate for this position is$454.18 gross per week (or $29.88 per hour), plus 17.5% annual leave loading and up to 12.65% superannuation.
• This is a Temporary Part time opportunity offering 15.2 hours per week, available until 27 June 2027.
• The position is based at the Highfields Cultural Centre and will be required to work Thursday and Friday each week.

What we offer

• Professional development and learning opportunities.
• Salary sacrificing opportunities to boost your superannuation.
• Corporate discounts on selected private health insurance.
• Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with a single membership.
• Free Flu Vaccinations and Skin Checks.
• Employee Assistance Program – free 24 hour nationwide confidential counselling services for employees and their families going through personal or work-related problems.

What you'll bring

• Certificate III in Hospitality or other relevant field and / or relevant experience and competence, which enables the incumbent to perform all duties of the position.
• Possession of current and valid Working with Children Check (Blue Card), or ability to obtain prior to commencement.
• RSA (Responsible Service of Alcohol) ‘Statement of Attainment’ Certificate, or willingness to obtain within 30 days of commencement.
• A current ‘C’ Class Driver’s Licence is desirable.
• Excellent customer service skills and a focus on teamwork.
• A 1 page document that addresses each of the Success Criteria listed in the Position Description . For each criterion:
  • Use headings to identify which criterion you are addressing.
  • Provide specific examples that demonstrate your skills, experience, and achievements related to that criterion. (Tip: tell what you did, how you did it, and what the outcome was).

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

PLEASE NOTE: Your application may not be considered if you do not follow the instructions outlined above.

For further information

Please contact Emma Goltz - Coordinator Community Venues - on [phone] within business hours.

Closing date

The closing date for applications is at 11:59pm on Monday, 21 September 2026.

The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments. Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services are a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Council does not accept unsolicited agency approaches or applications for this or any other vacancy. No response will be provided.