Venue Assistant

CreativeCubes.Co; City of Melbourne; On-site; AUD 27,552 - 41,328; Part time

Benefits offered by this job

Opportunity to work in modern event spaces

Supportive team environment

Exposure to a wide range of clients

Job summary

A coworking company in Melbourne is looking for a Venue Assistant to support event operations. This role requires excellent communication skills and a strong customer service mindset. Responsibilities include on-site client interaction, AV setup support, and maintaining presentation standards of event spaces. Successful candidates will have flexible availability and the ability to work independently.

Qualifications

• Open availability to work flexible hours, including early mornings, evenings, and weekends.
• Capable of working independently without supervision.
• Confident with basic AV/technology or willing to learn.

Responsibilities

• Act as the on-site point of contact for clients during events.
• Assist with AV and technical setup.
• Ensure event spaces are clean, presentable, and configured to client specifications.

Skills

Customer service mindset

Excellent communication skills

Basic AV/technology skills

Job description

About The Company

CreativeCubes.Co is a coworking company that converts buildings into collaborative communities with culture, workspaces & services, which provide a platform for various industries to build their business!

As a Venue Assistant, you will be part of MicDrop within CreativeCubes.co, the brand responsible for offering events within the business, designed to inspire, connect, and create impact. From strategy sessions and team off-sites to panel discussions and product launches, our venues are known for their contemporary design, functionality, and seamless experience.

As part of the CreativeCubes.Co ecosystem, MicDrop is embedded within a thriving community of professionals and innovators. We pride ourselves on delivering exceptional service and experiences to our clients and guests.

The Opportunity

We are currently seeking enthusiastic and reliable Venue Assistants to join our casual pool. This role plays a key part in ensuring the successful delivery of events by providing on-site support and acting as the primary liaison between the client and the venue during event operations. This is an ideal opportunity for individuals with a strong customer service mindset, excellent communication skills, and an interest in events and AV/technology support.

Key Responsibilities

• Act as the on-site point of contact for clients throughout their event.
• Assist with AV and technical setup (e.g., microphones, video conferencing, speaker volume).
• Ability to support coffee set-ups, and catering.
• Ensure event spaces are clean, presentable, and configured to client specifications.
• Provide responsive and professional support during events, including troubleshooting minor issues.
• Willingness to support the onsite staff who run the coworking centres.
• Liaise with internal teams to ensure smooth event execution.
• Adhere to all health and safety protocols and venue guidelines.
• The role may occasionally require lifting or moving items as part of event setup and pack-down.

About You

• Able to work flexible hours, including early mornings, evenings, and weekends as required.
• Open availability to weekday and weekend work.
• Capable working independently without supervision.
• Confident with basic AV/technology or willing to learn.
• Excellent interpersonal and communication skills.
• Strong problem-solving ability and attention to detail.
• Professional presentation and a proactive, can-do attitude.
• Demonstrated experience in customer service, hospitality, or events is preferred, but not required.

What We Offer

• The opportunity to work in beautifully designed, modern event spaces.
• A supportive and energetic team environment.
• Exposure to a wide range of events and clients.
• Potential for increased hours and growth within the wider CreativeCubes.Co group.