Vehicle Rental Sales Specialist

Europcar; Geelong; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Shift loadings

Parental leave

Training & development

Global brand

Employee discounts

Wellbeing support

Job summary

Europcar Geelong is hiring a Sales & Customer Service Officer for a full-time role. You will greet customers, process rentals, upsell services, and build lasting customer relationships in a fast-paced setting. A valid Australian driver’s license and flexible weekend availability are required.

Training and career development opportunities are offered along with employee discounts and wellbeing support. Join an internationally recognized brand with ongoing performance incentives and a supportive

Qualifications

• Previous experience in sales, customer service or retail.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Confident using computer systems and technology.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays.
• Full working rights in Australia (current and ongoing)

Responsibilities

• Greet and assist customers in renting vehicles as based on their preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally, with a service first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting any damages.
• Maintain knowledge of current promotions, services, and products to assist with sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles

Skills

Sales experience

Customer service

Retail environment

Valid Australian driver’s license

Job description

Europcar Geelong is hiring a Sales & Customer Service Officer for a full-time role. You will greet customers, process rentals, upsell services, and build lasting customer relationships in a fast-paced setting. A valid Australian driver’s license and flexible weekend availability are required.

Training and career development opportunities are offered along with employee discounts and wellbeing support. Join an internationally recognized brand with ongoing performance incentives and a supportive