Vehicle Impoundment Operations Lead

Victoria-Police; Melbourne; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Victoria Police is seeking a Team Leader to provide day-to-day leadership, guidance and support to staff in a compliance-driven environment linked to motor vehicle impoundment/immobilisation under Part 6A of the Road Safety Act 1986.

The ideal candidate will demonstrate hands-on staff supervision, a strategic approach to identifying issues, strong interpersonal skills and resilience to lead in a dynamic workplace. A National Security Vetting and Australian citizenship apply.

Qualifikationen

• Experience in the management of a diverse skills team.
• Proficient in PC applications.
• Strong communication skills (written and oral).
• Excellent time management.
• Very good office management skills and approach.

Aufgaben

• Allocate and prioritise work to ensure legislative requirements are met.
• Provide training and ongoing support to staff.
• Monitor and discuss training progress and development outcomes.
• Conduct inductions for new employees.
• Manage and maintain databases and records.
• Undertake performance discussions and reviews.
• Conduct audits to ensure legislative requirements are met.
• Provide proactive, hands-on supervision of staff.
• Support and assist team members in day-to-day operations.
• Effectively manage customer complaints and resolve conflict in accordance with Victoria Police values.
• Provide wellbeing support and guidance to staff.
• Develop, implement and improve workplace processes and procedures.
• Manage general internal and external customer enquiries.
• Handle complex files and matter requiring detailed attention.
• Engage effectively with internal and external stakeholders.
• Process and manage invoices.
• Provide sound advice, support and advocate to senior management and staff on a range of issues.

Kenntnisse

Staff supervision

Communication

Time management

Office administration

Jobbeschreibung

Victoria Police is seeking a Team Leader to provide day-to-day leadership, guidance and support to staff in a compliance-driven environment linked to motor vehicle impoundment/immobilisation under Part 6A of the Road Safety Act 1986.

The ideal candidate will demonstrate hands-on staff supervision, a strategic approach to identifying issues, strong interpersonal skills and resilience to lead in a dynamic workplace. A National Security Vetting and Australian citizenship apply.