Team Leader

Victoria-Police; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Victoria Police is seeking a Team Leader to provide day-to-day leadership, guidance and support to staff in a compliance-driven environment linked to motor vehicle impoundment/immobilisation under Part 6A of the Road Safety Act 1986.

The ideal candidate will demonstrate hands-on staff supervision, a strategic approach to identifying issues, strong interpersonal skills and resilience to lead in a dynamic workplace. A National Security Vetting and Australian citizenship apply.

Qualifications

• Experience in the management of a diverse skills team.
• Proficient in PC applications.
• Strong communication skills (written and oral).
• Excellent time management.
• Very good office management skills and approach.

Responsibilities

• Allocate and prioritise work to ensure legislative requirements are met.
• Provide training and ongoing support to staff.
• Monitor and discuss training progress and development outcomes.
• Conduct inductions for new employees.
• Manage and maintain databases and records.
• Undertake performance discussions and reviews.
• Conduct audits to ensure legislative requirements are met.
• Provide proactive, hands-on supervision of staff.
• Support and assist team members in day-to-day operations.
• Effectively manage customer complaints and resolve conflict in accordance with Victoria Police values.
• Provide wellbeing support and guidance to staff.
• Develop, implement and improve workplace processes and procedures.
• Manage general internal and external customer enquiries.
• Handle complex files and matter requiring detailed attention.
• Engage effectively with internal and external stakeholders.
• Process and manage invoices.
• Provide sound advice, support and advocate to senior management and staff on a range of issues.

Skills

Staff supervision

Communication

Time management

Office administration

Job description

The Team Leader role is a highly challenging role and is responsible for providing day to day leadership, guidance and support to staff whilst working in a dynamic environment that is highly driven by legislative compliance. As a Team Leader you will provide administrative oversight for compliance with relevant legislation relating to motor vehicles impounded or immobilised pursuant to Part 6A of the Road Safety Act 1986.

The ideal applicant will demonstrate proven experience in hands on staff supervision, the ability to promote and maintain a positive workplace culture, and a strategic approach to identifying issues. They will be highly motivated, display a high level of workplace resilience and possess well – developed interpersonal skills.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Allocate and prioritise work to ensure legislative requirements are met
• Provide training and ongoing support to staff
• Monitor and discuss training progress and development outcomes
• Conduct inductions for new employees
• Manage and maintain databases and records
• Undertake performance discussions and reviews
• Conduct audits to ensure legislative requirements are met
• Provide proactive, hands – on supervision of staff
• Support and assist team members in day-to-day operations
• Effectively manage customer complaints and resolve conflict in accordance with Victoria Police values
• Provide wellbeing support and guidance to staff
• Develop, implement and improve workplace processes and procedures
• Manage general internal and external customer enquiries
• Handle complex files and matter requiring detailed attention
• Engage effectively with internal and external stakeholders
• Process and manage invoices
• Provide sound advice, support and advocate to senior management and staff on a range of issues.

About You:

The successful candidate will ideally have the following skills and experience:

• Experience in the management of a diverse skills team;
• Proficient in PC applications;
• Strong Communication skills (written and oral);
• Excellent time management ability; and
• Very goodoffice management skills and approach.

Further Information:

• This position is located at the Vehicle Impoundment Support Unit, 55 Raglan Street, Preston
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume – Including current referees.
• Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

Please Note:

All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

For further information, please contact: Acting Inspector Dale Wesselman on [phone] or [e-mail]

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [e-mail] or on [phone].

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employ ees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

Applications close Thursday 12 November 2026 at 11.59pm