UXD Designer

FR Consultancy; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

FR Consultancy in Sydney is seeking a skilled UX Designer with strong human-centred design capabilities to tackle complex workflows and enterprise-scale projects. You will craft service and experience designs, wireframes, and prototypes, and conduct usability testing to iterate based on evidence.

Experience with AI-assisted design tools to accelerate ideation and exploration is desirable. The role focuses on impactful, iterative design across interconnected journeys and systems within B2B and

Qualifications

• Proven experience applying human-centred design methods to real-world, complex problems.
• Ability to balance customer needs with business and technical constraints.
• Experience designing for complex workflows, enterprise applications, B2B experiences, or operational platforms.
• Comfort working with multi-step processes, business rules, and system-driven constraints.
• Ability to understand and design across interconnected journeys, workflows, and underlying systems.
• Capacity to see how a single design decision affects the broader operational and technical ecosystem.
• Strong craft skills in service design, experience design, wireframing, and prototyping.
• Experience conducting usability testing and iterating based on evidence.
• Experience using AI-assisted design tools to accelerate ideation and exploration.

Responsibilities

• Apply human-centred design methods to real-world, complex problems.
• Balance customer needs with business and technical constraints.
• Design for complex workflows, enterprise applications and B2B experiences.
• Create wireframes and prototypes; conduct usability testing.
• Utilise AI-assisted design tools to accelerate ideation and exploration.

Skills

Human-centered design

UX design

Prototyping

Usability testing

Tools

AI design tools

Generative design tools

Job description

Status: Valid visa with full working rights

Key Responsibilities

Human-Centred Design

• Proven experience applying human-centred design methods to real-world, complex problems
• Ability to balance customer needs with business and technical constraints

Enterprise and Workflow Design

• Experience designing for complex workflows, enterprise applications, B2B experiences, or operational platforms
• Comfort working with multi-step processes, business rules, and system-driven constraints Systems Thinking
• Ability to understand and design across interconnected journeys, workflows, and underlying systems
• Capacity to see how a single design decision affects the broader operational and technical ecosystem

UX and Prototyping

• Strong craft skills in service design, experience design, wireframing, and prototyping
• Experience conducting usability testing and iterating based on evidence

AI-Augmented Design

• Experience using AI-assisted design tools — such as generative wireframing and prototyping features, AI-assisted layout and content variant generation — to accelerate ideation and exploration
• Experience using AI to accelerate research synthesis, including summarising qualitative feedback, identifying patterns across journeys, and surfacing insights faster from research and analytics data
• Prior hands-on experience with AI design or research tools is beneficial, but not mandatory.

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