Senior Digital UX/UI Designer, Customer Apps

Energy Australia; City of Melbourne; On-site; AUD 129,000 - 203,000; Full time

Job summary

EnergyAustralia is seeking a senior Digital UX/UI Designer for Customer Apps on a day-rate contract in Melbourne. The role focuses on usability and interface quality across web and mobile experiences, embedded in delivery squads, and aligned with the broader customer journey and cross-channel context.

You will design end-to-end flows, information architecture, and interface details while collaborating with Product Owners, CX leads, and Tech to turn product direction into measurable digital

Qualifications

• 5+ years of experience designing digital products end-to-end.
• Hands-on UX/UI designer capable of simplifying complex problems.
• Fluent in Figma; experience with component-based design systems.

Responsibilities

• Design the digital experience layer (web and app), covering user flows, IA, interaction design, and edge-case states.
• Collaborate with the Digital Product Owner, Customer Experience Leads, Technology and Digital Operations and Performance to translate product direction into deliverables.
• Optimize live experiences using usability testing, analytics and experimentation; treat shipped designs as hypotheses.
• Leverage AI in research, concept generation, content and prototyping to shorten the path from hypothesis to solution.
• Communicate effectively and be impactful within the squad and broader teams.

Skills

UX design

UI design

Figma

Design systems

Usability testing

Accessibility (WCAG)

React Native familiarity

Communication skills

Tools

Figma

React Native

Job description

EnergyAustralia is seeking a senior Digital UX/UI Designer for Customer Apps on a day-rate contract in Melbourne. The role focuses on usability and interface quality across web and mobile experiences, embedded in delivery squads, and aligned with the broader customer journey and cross-channel context.

You will design end-to-end flows, information architecture, and interface details while collaborating with Product Owners, CX leads, and Tech to turn product direction into measurable digital