Underground Mechanical Field Service Engineer

Work Initiatives; Mittagong; On-site; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Fitness Passport

Discounts with HCF

Toyota/Orix/Avis discounts

Retail discounts Australia-wide

Discounts on electronics and consoles

Wellbeing resources access

Job summary

Komatsu Underground in NSW is seeking an experienced Mechanical Service Engineer to support customers across the Illawarra region on underground development mining equipment. This 12-month fixed-term role focuses on delivering specialist technical support to improve reliability, availability and performance on Joy equipment at multiple customer sites.

You will diagnose faults, assist with commissioning and start-up, and collaborate with maintenance teams to drive safety and continuous

Qualifications

• Mechanical Trade Qualification required for on-site underground work.
• Experience underground with development mining equipment and Joy systems.
• Strong fault-finding, troubleshooting and diagnostic skills.
• Ability to work autonomously while managing competing customer priorities.
• Excellent communication and stakeholder engagement abilities.

Responsibilities

• Provide proactive technical support and guidance to customers in the Illawarra region.
• Facilitate start-up and commissioning of underground mining equipment.
• Deliver advanced field support for Joy equipment and drive reliability.
• Investigate failures and determine root causes with RCA data.
• Coordinate field trials and document results for product improvement.
• Collaborate with maintenance and operations to boost equipment performance.
• Build strong customer relationships through technical excellence and safety compliance.
• Engage stakeholders to deliver solutions meeting customer requirements.

Skills

Fault finding

Troubleshooting

Autonomy

Stakeholder communication

Safety

Education

Mechanical Trade Qualification

Job description

Komatsu Underground in NSW is seeking an experienced Mechanical Service Engineer to support customers across the Illawarra region on underground development mining equipment. This 12-month fixed-term role focuses on delivering specialist technical support to improve reliability, availability and performance on Joy equipment at multiple customer sites.

You will diagnose faults, assist with commissioning and start-up, and collaborate with maintenance teams to drive safety and continuous