Travel Support

Remotetravelcareers; Adelaide; Remote; AUD 45,000 - 65,000; Full time

Job summary

Remotetravelcareers seeks a remote Travel Support representative to help customers with travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities include booking flights, hotels, and transportation, supporting customers via phone, email or chat, and updating reservations for accuracy. Prior hospitality or customer service experience is a plus but not required, with options for

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Attention to detail and organized work style.
• Friendly, patient, and helpful with customers.
• Experience in hospitality or customer service is a plus, not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Job description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time