Trip Helper

Remotetravelcareers; City of Brisbane; On-site; Full time

Benefits offered by this job

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Job summary

A remote travel service company is seeking a Trip Helper to assist customers with their travel plans. In this role, you will support clients in booking flights, hotels, and transportation while providing clear assistance via phone, email, or chat. Ideal candidates should have strong communication skills and a customer service background. Enjoy flexibility in your schedule and the opportunity to work from home in a supportive environment.

Qualifications

• Strong communication and customer service skills needed.
• Comfortable with computers and online booking systems.
• Organizational skills and attention to detail required.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide support via phone, email, or chat.
• Guide customers with travel questions.

Skills

Strong communication skills

Customer service skills

Organization

Patience

Job description

Overview

We are seeking a remote Trip Helper to assist customers with their travel plans. You'll provide support with reservations, answer questions and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful and patient with customers.
• Previous experience in customer service or hospitality is a plus but not required.

Job Type

Remote Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment