Travel Gear Sales Specialist - Elevate Customer Experience

Samsonite Group APAC & Middle East; Victoria; Presencial; AUD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Samsonite is a global leader in travel bags, luggage and accessories, offering a customer-first retail experience. The team focuses on greeting customers, demonstrating products, and delivering knowledgeable guidance to meet sales targets.

Roles involve processing transactions accurately, building customer relationships, and staying updated on promotions and policies in a collaborative environment.

Formación

• Previous experience in retail sales or customer service.
• A desire to achieve sales targets.
• You should enjoy customer service as much as making sales.
• Positive attitude and willingness to learn.
• The ability to obtain an ASIC pass which includes background checks.

Responsabilidades

• Greet and assist customers in a friendly and professional manner.
• Deliver exceptional customer experiences and foster a customer-first culture.
• Provide product demonstrations and educate customers on features and benefits.
• Actively listen to customer needs and recommend appropriate products/services.
• Process sales transactions accurately and efficiently.
• Build and maintain relationships with customers to foster loyalty and repeat business.
• Meet and exceed sales targets and performance metrics.
• Stay informed about product knowledge, promotions, and company policies.
• Collaborate with team members to achieve team goals and objectives.

Conocimientos

Retail experience

Customer service

Sales targets

Product knowledge

Herramientas

POS system

Descripción del empleo

Samsonite is a global leader in travel bags, luggage and accessories, offering a customer-first retail experience. The team focuses on greeting customers, demonstrating products, and delivering knowledgeable guidance to meet sales targets.

Roles involve processing transactions accurately, building customer relationships, and staying updated on promotions and policies in a collaborative environment.