Trauma-Informed Youth Support Worker (Crisis Shelter)

Project Youth; Sutherland Shire Council; On-site; AUD 34,000 - 48,000; Part time

Job summary

Project Youth in Australia is recruiting two permanent part-time Youth Support Worker roles for our youth crisis accommodation program, housing young people aged 14–19 who are experiencing homelessness. These roles operate on a fixed roster of inactive sleepovers, with one role attending weekly Team Meetings on Thursdays.

Roles are paid at a SCHADS Crisis Accommodation Level 2 and supervised by the Lead Youth Worker; you will provide trauma-informed support to youths, coordinating with schools,

Qualifications

• Qualifications in Youth Work, Community Services, Social Sciences or similar.
• Experience supporting young people with diverse backgrounds and experiences of trauma.
• Demonstrated understanding of trauma-informed, strengths-based and person-centred practice.
• Skills in assessment, goal planning, and outcomes-focused support.
• Ability to engage and build professional relationships with young people while maintaining clear boundaries and responding effectively to crisis situations.
• Strong written and verbal communication, including digital documentation.
• Current Driver's Licence and own vehicle.
• Working With Children Check, National Police Check, and First Aid/CPR Certificate.

Responsibilities

• Build positive, professional relationships with young people in the refuge.
• Support daily living routines and promote a stable, respectful shared environment.
• Respond appropriately to crises, ensuring safety and wellbeing.
• Conduct trauma-informed assessments and develop individual support plans.
• Support young people to access education, employment, and sustainable housing.
• Provide guidance in life skills, wellbeing, and tenancy management.
• Maintain accurate records, case notes, and reports.
• Collaborate with internal and external partners to deliver wraparound support.
• Contribute to a reflective, trauma-informed, and learning-oriented team culture.

Skills

Youth work

Trauma-informed practice

Crisis response

Education

Youth Work/Related Qualification

Job description

Project Youth in Australia is recruiting two permanent part-time Youth Support Worker roles for our youth crisis accommodation program, housing young people aged 14–19 who are experiencing homelessness. These roles operate on a fixed roster of inactive sleepovers, with one role attending weekly Team Meetings on Thursdays.

Roles are paid at a SCHADS Crisis Accommodation Level 2 and supervised by the Lead Youth Worker; you will provide trauma-informed support to youths, coordinating with schools,