Trauma-Informed Youth Case Worker & Engagement

Youth Off The Streets; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

EAP for yourself and your family

Additional leave (purchased, gifted,自我

Job summary

Youth Off The Streets is seeking a Case Worker Engagement and Support in Sydney to provide short-term, outcomes-focused case management for children and young people with low to medium complexity needs. The role focuses on stabilisation, engagement and connection to services, within a trauma-informed, strengths-based framework.

You will assess needs, develop practical case plans, and coordinate services while maintaining timelines.

Qualifications

• Experience delivering case management to children and/or young people.
• Understanding of issues impacting children and young people and appropriate early-intervention responses.
• Experience working within trauma-informed and strengths-based frameworks.
• Ability to assess needs, prioritise tasks and manage a time-limited caseload.
• Strong communication, engagement and organisational skills.
• Cultural competence and commitment to inclusive, respectful practice.

Responsibilities

• Deliver short-term case management to children and young people with low to medium complexity needs.
• Maintain program caseloads within agreed timeframes.
• Complete assessments using the needs complexity matrix and service guidelines.
• Support young people to identify priorities, goals and achievable outcomes.
• Develop, implement and review individualised case plans.
• Coordinate services and source timely, practical solutions to meet identified needs.
• Provide information, support, advocacy and referrals to internal and external services.
• Build respectful, strengths-based relationships with children, young people and families.
• Work effectively with Aboriginal and Torres Strait Islander young people and culturally diverse communities.
• Maintain accurate, timely documentation, data entry and reporting.
• Participate in team meetings, supervision, reflective practice and professional development.
• Ensure compliance with child protection legislation, child-safe standards and organisational policies.

Skills

Case management

Trauma-informed

Time management

Communication

Cultural competence

Education

3- or 4-year tertiary qualification, or Diploma with relevant experience, or Certificate-level qualification with relevant experience

Job description

Youth Off The Streets is seeking a Case Worker Engagement and Support in Sydney to provide short-term, outcomes-focused case management for children and young people with low to medium complexity needs. The role focuses on stabilisation, engagement and connection to services, within a trauma-informed, strengths-based framework.

You will assess needs, develop practical case plans, and coordinate services while maintaining timelines.