Trauma-Informed Counselling Team Lead

Illawarra Rugby League; Wollongong City Council; Hybrid; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Salary packaging

Annual leave

Wellbeing leave

Professional development

Collaborative team environment

Job summary

Illawarra Women's Trauma Recovery Centre is seeking a Counselling Team Leader who will guide a specialist counselling team focused on women’s recovery from trauma and violence. The role combines direct therapeutic work with supportive leadership, contributing to service planning, supervision and reflective practice.

Reporting to the Head of Programs, you will coordinate client allocation, provide clinical guidance and ensure safety planning within a feminist, client-centred framework.

Qualifications

• Leadership experience within a therapeutic or counselling service
• Relevant tertiary qualifications in counselling, psychology or social work, with current membership or registration or eligibility
• Strong clinical knowledge and direct therapeutic experience in trauma-informed care

Responsibilities

• Lead, mentor and supervise the counselling team, balancing responsive team support with the operational needs of the service.
• Coordinate client allocation, workloads, service planning and day‑to‑day team operations.
• Provide clinical guidance on therapeutic interventions, psychosocial assessments and collaborative approaches to risk assessment and safety planning.
• Provide direct therapeutic support to women within a trauma- and violence-informed, holistic and feminist framework.
• Collaborate with other team leaders and external services on shared care and coordinated recovery supports.
• Contribute to quality improvement and program evaluation through clinical insights, outcomes monitoring and accurate reporting.

Skills

Leadership experience

Clinical leadership

Therapeutic knowledge

Operational capability

Collaborative approach

Driver's licence

Education

Tertiary qualification in counselling/psychology/social work

Tools

Registration or eligibility

Job description

Illawarra Women's Trauma Recovery Centre is seeking a Counselling Team Leader who will guide a specialist counselling team focused on women’s recovery from trauma and violence. The role combines direct therapeutic work with supportive leadership, contributing to service planning, supervision and reflective practice.

Reporting to the Head of Programs, you will coordinate client allocation, provide clinical guidance and ensure safety planning within a feminist, client-centred framework.