Trauma-Informed Children's Home Team Leader

A wilderness Way; Penrith; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Set shift patterns including sleep-ins

Up to 7 weeks annual leave

Paid Compassionate Leave from day one

Enhanced Sick Pay, Maternity Pay and P

Medicash healthcare benefits, dental &

Life Assurance worth 2x your annual

Fully funded Level 3 Diploma in Resid

A dedicated induction and six-month

Clear opportunities to progress your

Discounts across gyms, retail, restaur

£1,000 Refer a Friend bonus.

Company pension scheme.

Job summary

Wilderness Way is seeking a hands-on Children's Residential Team Leader to guide shifts, model exceptional care and develop colleagues within our homes. You will champion safeguarding and trauma-informed approaches, ensuring every child’s voice is heard in their plan and daily interactions.

In this leadership role, you’ll coach staff, oversee care plans, liaise with families and professionals, and drive continuous improvement to maintain outstanding services for the children in our care.

Qualifications

• Hold a Level 3 Diploma in Residential Childcare, Children and Young People’s Workforce, or an equivalent qualification.
• Have experience working in residential childcare, including supporting children with emotional, behavioural or complex needs.
• Bring leadership experience, whether that's through coaching, mentoring, shift leadership or supporting the development of colleagues.
• Be 21 or over due to requirements within children's residential care.
• Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position.
• Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them.
• Bring resilience, sound judgement and a positive approach, with the confidence to make decisions and lead others through challenges.

Responsibilities

• Lead shifts and make decisions that ensure children receive safe, consistent and high-quality care.
• Coach, mentor and support Residential Support Workers and Senior Residential Support Workers to build confidence, consistency and best practice.
• Champion trauma-informed care and help create positive, nurturing environments where children can thrive.
• Ensure children's voices are heard and reflected in the care and support they receive.
• Promote education, achievement, wellbeing and independence through everyday opportunities.
• Oversee care plans, risk assessments and records to maintain the highest standards of care and regulatory compliance.
• Lead safeguarding practice on shift, supporting colleagues to make safe and informed decisions.
• Work closely with families, schools, therapists and other professionals to help children achieve positive outcomes.
• Support audits, inspections and continuous improvement activities that help maintain outstanding services.
• Deputise for senior leaders when required and help drive the day-to-day operation of the home.

Skills

Leadership experience

Coaching & mentoring

Trauma-informed care

Driving licence

Education

Level 3 Diploma in Residential Childcare

Job description

Wilderness Way is seeking a hands-on Children's Residential Team Leader to guide shifts, model exceptional care and develop colleagues within our homes. You will champion safeguarding and trauma-informed approaches, ensuring every child’s voice is heard in their plan and daily interactions.

In this leadership role, you’ll coach staff, oversee care plans, liaise with families and professionals, and drive continuous improvement to maintain outstanding services for the children in our care.