Trauma-Informed Case Coordinator for DV & Homelessness

Toora Women Inc; Canberra; On-site; AUD 100,000 - 105,000; Full time

Job summary

Toora Women Inc in Canberra is seeking a Case Co-Ordinator for Domestic Violence and Homelessness Services. The role involves direct service delivery, crisis and transitional accommodation support, and comprehensive case management to assist women and families at risk of homelessness.

The ideal candidate will have a bachelor or diploma in relevant fields, WVP registration, and a valid driver’s license. This is a full-time position with competitive salary and benefits in the ACT region.

Qualifications

• Bachelor level qualification in Social Work, Social Science, Health or Psychology and minimum 1 year sector experience; OR Diploma in Community Services, AOD or Mental Health with minimum 2 years sector experience.
• Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Possess a current driver’s license and be willing to drive.

Responsibilities

• Provide crisis, transitional and outreach support to women who are accessing TDVHS within a case management framework, including developing case management plans.
• Plan, coordinate and facilitate women’s groups and projects, including budgeting and allocation of resources, as directed.
• Demonstrated capacity to work with challenging behaviours and crisis situations.
• Be committed to providing quality programs and excellent services and support that represent leadership and innovation.
• Well-developed communication skills with an ability to adapt communication to suit diverse stakeholders
• Able to build strong relationships and work cooperatively, identifying and overcoming barriers to collaboration.
• Ability to stay calm under pressure and manage own emotions even in difficult situations.
• Resilient and adaptable, able to respond to challenges in a positive manner and be flexible to change.

Skills

Case management

Crisis response

Communication

Collaboration

Time management

Education

Bachelor level qualification in Social Work, Social Science, Health or Psychology

Diploma in Community Services, AOD or Mental Health

Job description

Toora Women Inc in Canberra is seeking a Case Co-Ordinator for Domestic Violence and Homelessness Services. The role involves direct service delivery, crisis and transitional accommodation support, and comprehensive case management to assist women and families at risk of homelessness.

The ideal candidate will have a bachelor or diploma in relevant fields, WVP registration, and a valid driver’s license. This is a full-time position with competitive salary and benefits in the ACT region.