Trauma-Informed Assessor – Victims’ Financial Assistance

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 101,000 - 114,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice and Community Safety VIC in Melbourne is seeking experienced assessors for the Financial Assistance Scheme to support victims of crime. You will review applications, determine payments, and explain decisions with sensitivity and fairness.

You will also help build a trauma-informed service, work with other agencies to ensure fair outcomes, and contribute to a safer, more caring system for victims across Victoria.

Qualifications

• Relevant qualification or experience in community services, social work, criminology, psychology, victim services or family violence.
• Experience supporting victims of crime, reading and applying laws, and making sound decisions.

Responsibilities

• review applications and approve payments under the law, policies and guidelines
• check key evidence and explain what applicants need to provide
• write clear decisions that explain the reasons for your findings
• guide staff to write trauma-informed statements that recognise each victim's experience
• work with other services to support fair decisions and improve care for victims

Job description

Department of Justice and Community Safety VIC in Melbourne is seeking experienced assessors for the Financial Assistance Scheme to support victims of crime. You will review applications, determine payments, and explain decisions with sensitivity and fairness.

You will also help build a trauma-informed service, work with other agencies to ensure fair outcomes, and contribute to a safer, more caring system for victims across Victoria.