Assessor

Victorian Government; Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

Victorian Government is seeking a Financial Assistance Scheme assessor to review applications and determine eligibility for financial support under the new scheme. You will ensure decisions are evidence-based, fair and trauma-informed, collaborating with other services to improve care for victims.

Role focuses on victims of crime, including family violence, with a commitment to cultural safety and Aboriginal outcomes.

Qualifications

• Experience supporting victims of crime including family violence or sexual assault.
• Ability to read and apply laws, weigh evidence and make sound decisions.
• Knowledge of trauma-informed approaches and sensitivity in handling cases.
• Awareness of Aboriginal workforce strategies and cultural safety.

Responsibilities

• review applications and approve payments under the law, policies and guidelines
• check key evidence and explain what applicants need to provide
• write clear decisions that explain the reasons for your findings
• guide staff to write trauma-informed statements that recognise each victim's experience
• work with other services to support fair decisions and improve care for victims.

Skills

Victims support experience

Cultural safety

Communication skills

Analytical decision making

Education

Relevant qualification in social services/criminology/psychology

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/MULTIPLE/OCT/2026

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Help victims of crime access financial support as they recover from harm.
• Review applications and make fair decisions that can change lives.
• Help shape a new scheme that puts victims first.
• Use your skills to support a safer, fairer and more caring service.
• 4 x Fixed-term, full-time roles earning $100,894 - $114,476 per year, plus super.
• Role end dates are as follows: 3 x role ending 30 June 2027, 1 x role ending Feb 2028

About us

The Financial Assistance Scheme (FAS) is a landmark reform that will replace the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.

The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime.

Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 (the Act) the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge harm done and be trauma informed, inclusive and culturally safe.

What you will do

As a financial assistance scheme (FAS) assessor, you will review applications and decide who can receive financial support. You will help build a service that treats victims with care, respect and fairness.

You will:

• review applications and approve payments under the law, policies and guidelines
• check key evidence and explain what applicants need to provide
• write clear decisions that explain the reasons for your findings
• guide staff to write trauma-informed statements that recognise each victim's experience
• work with other services to support fair decisions and improve care for victims.

About you

A relevant qualification or experience in community services, social work, criminology, psychology, victim services or family violence is highly desirable.

You have experience supporting victims of crime, including people affected by family violence or sexual assault. You can read and apply laws, weigh evidence and make sound decisions. You know when to seek advice on complex or high-risk cases.

You should also have:

• experience supporting victims and understanding the barriers faced by people from marginalised communities
• knowledge of family violence risks and the Family Violence Multi-Agency Risk Assessment and Management Framework
• a commitment to cultural safety and better outcomes for Aboriginal people, guided by self-determination
• strong problem-solving and communication skills to handle sensitive issues, work with others and support fair outcomes.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Suzanne Frawley at [e-mail].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may includ e national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Thursday 29 October 2026 at 11.59pm