Transport Systems Support Manager

DHL Group; Fairfield; Presencial; AUD 120.000 - 150.000; Jornada completa

Descripción de la vacante

DHL Group in Australia is seeking a Transport IT lead to guide a small dedicated Transport Support team and provide reliable day-to-day technical services to the transport division.

The role is onsite across Melbourne sites, reports to the Senior Director Transport IT, and focuses on driving transport systems, implementing new solutions, ensuring uptime, coordinating UAT, and managing the ticketing system with internal and external stakeholders.

Formación

• Tertiary qualifications in Business/Transport/Statistics preferred.
• Solid Transport System skills and experience.
• Strong transport/operational/warehouse knowledge.
• In depth experience of logistics and supply chain processes.
• Working knowledge of system, network and database set-ups.
• Systems administration background.

Responsabilidades

• Lead a small dedicated Transport Support team.
• Ensure timely day to day technical services and support to the Transport division.
• Ensure all systems (scanning, TMS and Web) are operational and achieve maximum up time.
• Drive transport systems and innovation within the transport division.
• Implementation of new transport systems.
• Constant review of Transport System to align with business requirements.
• Daily interaction with internal and external stakeholders - providinghigh quality service and support.
• Coordinate and conduct UAT across the business.
• Is responsible for Resource Planning including management of the ticketing system.

Conocimientos

Transport systems

System administration

Network knowledge

Database setup

Warehouse knowledge

Educación

Tertiary qualifications in Business/Transport/Statistics

Herramientas

TMS (Transport Management System)

Scanners

Web systems

SQL/Databases

Descripción del empleo

DHL Supply Chain offers a challenging yet exciting place to work where every day we ask you to be the best that you can be. In return we offer an excellent working environment and the security of working with the world's foremost logistics solutions provider.

At DHL, we know that people are our greatest strength. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services. We provide the best logistics services for our customers – helping them deliver better results every day.

Working within a challenging and fast paced role you will lead a small dedicated transport systems team providing support to the transport division and wider business. The role is required to be able to be onsite across multiple sites in Melbourne. This role reports to the Senior Director Transport IT.

Please note: Internal DHL applications close 22/11/2026

Responsibilities

• Lead a small dedicated Transport Support team
• Ensure timely day to day technical services and support is provided to the Transport division
• Ensure all systems (scanning, TMS and Web) are operationaland achieve maximum up time
• Drive transport systems and innovation within the transport division
• Implementation of new transport systems
• Constant review of Transport System to align with business requirements
• Daily interaction with internal and external stakeholders - providinghigh quality service and support
• Coordinate and conduct UAT across the business
• Is responsible for Resource Planning including management of the ticketing system

Requirements

• Tertiary qualifications in Business/Transport/Statistics preferred
• Solid Transport System skills and experience
• Strong transport/operational/warehouse knowledge
• In depth experience of logistics and supply chain processes
• Working knowledge of system, network and data base set-ups
• Systems administration background