Transport Services Coordinator

Pickles Auctions; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Extra leave

Annual bonus

Cash vouchers

Study assistance

Paid parental leave

Referral bonus

Employee assistance program

Job summary

Pickles Auctions in Belmore, NSW, Australia, seeks a Transport Services coordinator for a permanent, full-time role. Enjoy hybrid work with 9 remote days per fortnights and 1 day in the office, Monday–Friday, 8:00am–5:00pm.

You will coordinate transport for customers and vendors, handle calls and data entry, and support the transport process with accuracy and professionalism. The role involves liaising with transport vendors, confirming orders, invoicing debtors, and providing quotes and

Qualifications

• Excellent phone manner and a commitment to delivering outstanding service.
• Strong verbal and written communication skills.
• Proven interpersonal and client relationship skills.

Responsibilities

• Liaise with transport vendors and customers via phone, email, and in person to coordinate assets transport within agreed time frames.
• Confirm transport order details with customers by phone.
• Invoicing debtors for transport services.
• Data entry of transport orders and updates.
• General administrative duties related to the transport process.
• Respond to customer and vendor enquiries with transport quotes and status updates.
• Coordinate with branch staff regarding asset locations and transport requests.

Skills

Phone etiquette

Customer service

Verbal & written comms

Interpersonal skills

Attention to detail

Organisation & prioritisation

Job description

Department: Transport Services - Operations - MVs & Ind Team

• Grow your career with a fantastic team who will help you develop and grow
• Enjoy Extra leave and share in our company bonus program.
• Work flexibly and remotely – 9 days per fortnights from home, 1 day in the office

ABOUT THE ROLE
Permanent | Full-Time | Monday–Friday | Flexible

Join our vibrant National Transport Services team in Belmore, South West Sydney! Enjoy a secure, permanent role with remote flexibility—Monday to Friday, 8:00am to 5:00pm. You’ll coordinate transport for customers and vendors, and handle calls and data entry with confidence. Make your mark in a role where every day is fast-paced and rewarding.

Your key responsibilities will include:

• Liaising heavily with transport vendors and suppliers via telephone, e-mail and face-to-face to co-ordinate and verify transport of assets within the agreed time frames
• Liaising heavily with customers via telephone to confirm transport order details
• Invoicing debtors for transport services
• Data entry of transport orders including entering updates
• General administrative duties associated with the transport process
• Answering customer and vendor enquiries politely, promptly and accurately including providing transport quotes and updates on transport status when requested
• Liaising effectively with relevant employees at our branches regarding asset locations and transport requests

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• A positive, professional and engaging phone manner
• A commitment to delivering outstanding service
• Effective verbal and written communication skills
• Proven interpersonal & client relationship skills
• Meticulous attention to detail
• Efficient, organised and able to prioritise competing deadlines

WORKING AT PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

OUR COMMITMENT

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months’ probation.

Applying for a hybrid role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it’s required. The candidate is responsible for all other elements their hybrid working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.