Transport Service Delivery Manager | Truganina VIC

CMA CGM

Melbourne

Hybrid

AUD 110,000 - 170,000

Full time

4 days ago

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Benefits offered by this job

CEVAwell program

Volunteer Time Off

Life Insurance

Flexible hybrid and remote work

Job summary

CEVA Logistics is seeking a Transport Service Delivery Manager for our Truganina VIC operation. You will lead safe, compliant and cost-efficient delivery of transport services, managing a small site-based team and coordinating with Contract Logistics, customer and carrier partners to meet KPIs.

You will drive CoR compliance, optimize planning and capacity, and develop future transport solutions while fostering strong relationships with customers and service providers.

Qualifications

Sound knowledge of Australian transport regulations and Chain of Responsibility requirements.
Budgeting, cost management and operational performance.
Strong analytical, problem-solving and planning skills.
Effective communication, influencing and stakeholder management skills across customers, operational teams and service providers.
Intermediate Microsoft Office skills, particularly Excel; exposure to transport management systems and subcontractor carrier management will be advantageous.

Responsibilities

Lead the day-to-day delivery of transport services, ensuring customer requirements, operational priorities and service expectations are understood and achieved.
Coordinate freight planning, scheduling, dispatch and receiving requirements, aligning transport capacity with forecasts, orders and delivery priorities.
Drive compliance with Chain of Responsibility (CoR), transport legislation, customer requirements and CEVA safety standards, policies and procedures.
Lead, coach and support the site-based team, setting clear expectations, monitoring performance and ensuring employees are appropriately trained and competent.
Monitor safety, service, productivity and cost performance against agreed KPIs, identifying trends, risks and opportunities for improvement.
Proactively resolve capacity constraints, delays and service issues, escalating matters where broader operational support is required.
Coordinate subcontractor carriers and drivers in partnership with Ground & Rail and Procurement teams, addressing capacity, safety, compliance and performance requirements.
Build strong relationships across the customer, Contract Logistics, Customer Service and wider Ground & Rail teams to support effective communication and service delivery.

Skills

Transport regulations

Chain of Responsibility

Budgeting

Analytical thinking

Communication

Stakeholder management

Excel

Transport management systems

Education

Vocational/tertiary qualification in transport, logistics or supply chain

Tools

Transport management systems

Carrier management

Job description

Transport Service Delivery Manager | Truganina VIC

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LANGUAGE SIGN IN Job Description

Transport Service Delivery Manager | Truganina VIC

Req ID: 594451 Posting Start Date: 09/11/2026 Truganina - 1 Doriemus Drive, AUS CEVA Logistics Ground and Rail Logistics Permanent contract Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion - creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

As a Transport Service Delivery Manager within our Ground & Rail team based at Truganina VIC, you will lead the safe, compliant, efficient and cost-effective delivery of transport services for a key customer operation.

Reporting to the State Transport Manager and leading a small site-based team, you will work closely with our Contract Logistics operation, broader Ground & Rail team, customer and carrier partners to coordinate transport requirements, align capacity and priorities, resolve service issues, and deliver against safety, service, cost and operational KPIs.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

Lead the day-to-day delivery of transport services, ensuring customer requirements, operational priorities and service expectations are understood and achieved
Coordinate freight planning, scheduling, dispatch and receiving requirements, aligning transport capacity with forecasts, orders and delivery priorities
Drive compliance with Chain of Responsibility (CoR), transport legislation, customer requirements and CEVA safety standards, policies and procedures
Lead, coach and support the site-based team, setting clear expectations, monitoring performance and ensuring employees are appropriately trained and competent
Monitor safety, service, productivity and cost performance against agreed KPIs, identifying trends, risks and opportunities for improvement
Proactively resolve capacity constraints, delays and service issues, escalating matters where broader operational support is required
Coordinate subcontractor carriers and drivers in partnership with Ground & Rail and Procurement teams, addressing capacity, safety, compliance and performance requirements
Build strong relationships across the customer, Contract Logistics, Customer Service and wider Ground & Rail teams to support effective communication and service delivery

WHAT ARE WE LOOKING FOR?

Our ideal candidate has strong experience in transport operations, operational service delivery and people leadership, supported by a vocational or tertiary qualification in transport, logistics and supply chain or a related field. You will also have:

Sound applied knowledge of Australian transport regulations and Chain of Responsibility requirements
Good commercial capability, including an understanding of budgeting, cost management and operational performance
Strong analytical, problem-solving and planning skills, with the ability to manage competing operational priorities
Effective communication, influencing and stakeholder management skills across customers, operational teams and service providers
Intermediate Microsoft Office skills, particularly Excel; exposure to transport management systems and subcontractor carrier management will be advantageous

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning - our global online platform with more than 1,000 courses - early career pathways and more.
Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are.

By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#RiseInMotion #CEVALogistics #LifeAtCEVA #CareersInMotion #PeopleBehindLogistics

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It's a journey on which you rise.

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