Transport Contract Manager — Operations & Commercial Lead

Service Stream Maintenance Pty Ltd; Western Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Career development

Staff discounts

Paid leave

Culture of safety and inclusion

Job summary

Service Stream is seeking a Contract Manager to lead the Graham Farmer Freeway contract in Western Australia. You will drive end‑to‑end leadership, commercial management and operational performance for a critical tunnel and freeway asset, coordinating with MRWA and emergency services.

The role emphasizes safety, regulatory compliance and 24/7 operations, with opportunities for fixed-term or new-year commencement.

Qualifications

• Experience leading road tunnel, motorway or complex road O&M contracts.
• Strong background in operations, maintenance and incident response.
• Proven leadership of multidisciplinary teams and 24/7 staffing models.
• Commercial management experience across long-term government contracts.
• Engagement with state road authorities and emergency services is desirable.
• Current Driver’s Licence is required.

Responsibilities

• Provide overall leadership and accountability for the Graham Farmer Freeway contract.
• Ensure safe, compliant delivery of tunnel operations, maintenance and incident response.
• Lead relationships with MRWA and emergency service stakeholders.
• Manage operational performance across civil, electrical, mechanical and ITS assets.
• Oversee shutdown planning, emergency response coordination and traffic interfaces.
• Lead HSE, Quality and Environmental performance in a high-risk environment.
• Manage commercial performance including budget, forecasting, variations and cost control.
• Oversee subcontractor performance, especially during shutdowns and planned works.
• Maintain and improve asset information, AM plans and maintenance systems (e.g. MEX).
• Identify and implement continuous improvement and innovation opportunities.
• Prepare the contract for transition per client requirements.

Skills

Leadership

Contract management

Operations

Incident response

Team leadership

Stakeholder engagement

Education

Engineering / Business / Commerce degree

Job description

Service Stream is seeking a Contract Manager to lead the Graham Farmer Freeway contract in Western Australia. You will drive end‑to‑end leadership, commercial management and operational performance for a critical tunnel and freeway asset, coordinating with MRWA and emergency services.

The role emphasizes safety, regulatory compliance and 24/7 operations, with opportunities for fixed-term or new-year commencement.