Contract Manager - Highway & Tunnel Operations

Service Stream Limited; Perth; On-site; AUD 140,000 - 200,000; Full time

Job summary

Service Stream is seeking a Contract Manager to lead the Graham Farmer Freeway contract in Western Australia. You will direct end‑to‑end leadership, commercial management and operational performance across tunnel, maintenance and incident response activities.

The role requires experience with road tunnel or motorway O&M, strong leadership of multidisciplinary teams and engagement with MRWA and emergency services.

Qualifications

• Experience managing road tunnel, motorway or complex road O&M contracts.
• Strong background in operations, maintenance and incident response environments.
• Proven leadership of multidisciplinary teams and 24/7 operational staffing models.
• Experience engaging with state road authorities and emergency services is highly desirable.
• Degree in Engineering, Business, Commerce or related discipline.
• Current Driver’s Licence.

Responsibilities

• Provide overall leadership and accountability for the Graham Farmer Freeway contract.
• Ensure safe, compliant delivery of tunnel operations, maintenance and incident response services.
• Maintain relationships with MRWA and emergency service stakeholders.
• Manage operational performance across civil, electrical, mechanical and ITS assets.
• Oversee shutdown planning, emergency response coordination and traffic management interfaces.
• Lead HSE, Quality and Environmental performance in a high‑risk operating environment.
• Manage commercial performance including budget, forecasting, variations and cost control.
• Oversee subcontractor performance, particularly during shutdowns and planned works.
• Maintain asset information, AM plans and maintenance systems (e.g. MEX).
• Identify and implement continuous improvement and innovation opportunities; prepare the contract for transition.

Skills

Leadership

Stakeholder engagement

Operations management

Team leadership

Education

Degree in Engineering/Business/Commerce

Tools

MEX maintenance system

Job description

Service Stream is seeking a Contract Manager to lead the Graham Farmer Freeway contract in Western Australia. You will direct end‑to‑end leadership, commercial management and operational performance across tunnel, maintenance and incident response activities.

The role requires experience with road tunnel or motorway O&M, strong leadership of multidisciplinary teams and engagement with MRWA and emergency services.