Transport Allocator

ANC Delivers; Brisbane; Hybrid; AUD 65,000 - 88,000; Full time

Benefits offered by this job

Hybrid working

Paid parental leave

Corporate discounts

Employee assistance program

Learning & development opportunities

Career growth opportunities

Job summary

ANC Delivers is seeking a motivated Transport Allocator in Brisbane Airport, QLD to optimally allocate transport resources and plan routes using transport systems. The role supports Delivery Professionals to ensure timely deliveries, working within a rotating roster that includes weekend shifts.

The ideal candidate has 3+ years in transport or logistics, strong data interpretation skills, and the ability to collaborate across teams while prioritising safety and customer satisfaction.

Qualifications

• 3+ years of experience in transport or logistics
• Familiarity with Transport Management Systems (TMS)
• Strong communication and problem-solving skills
• Ability to work in a rotating roster including weekend shifts

Responsibilities

• Manage the daily schedule of deliveries, vehicle requirements, and route planning using transport systems.
• Monitor delivery performance and allocate resources in real time.
• Collaborate with cross-functional teams to ensure smooth operations.
• Handle day-of-delivery issues to minimize disruptions.
• Support customer experience by meeting delivery expectations.
• Ensure allocations comply with COR and safety standards.
• Identify opportunities to improve efficiency and reduce costs.
• Maintain accurate records of schedules and operational metrics.

Skills

TMS familiarity

Route planning

Resource allocation

Data interpretation

Communication

Tools

TMS software

Delivery management systems

Job description

ANC is looking for a motivated and experiencedTransport Allocator to join our team in Brisbane Airport, QLD.

This is a hands-on operational role where you will play a critical part in supporting and enabling our Delivery Professionals (drivers) by optimally allocating transport resources, planning routes using transport systems, and ensuring the successful delivery of our customer promise.

This position requiresflexibility, as it includes working in arotating rosterwithweekend shifts.As a key member of our team, you’ll help us fulfill our promise of delivering excellent outcomes for both our clients and their customers.

• Allocation & Scheduling: Manage the daily schedule of deliveries, vehicle requirements, and route planning using transport and delivery management systems, ensuring optimal resource utilisation in line with volume and operational requirements.

Systems & Technology: Utilise operational platforms and digital tools to monitor delivery performance, manage real-time allocation activities, and support efficient decision-making across the delivery network.

• Collaboration:Work closely with cross-functional teams to ensure the smooth execution of daily delivery operations.
• Problem Solving:Handle operational issues on the day of delivery, ensuring timely resolution of any disruptions or challenges.
• Customer Focus:Support the customer experience by ensuring that deliveries meet or exceed expectations.
• Compliance & Safety:Ensure that all allocations adhere to the principles of the Chain of Responsibility (COR) and safety standards.
• Continuous Improvement:Proactively identify opportunities to improve efficiency, reduce costs, and enhance the customer experience.
• Documentation & Reporting:Maintain accurate records of delivery schedules and any relevant operational metrics.

What We’re Looking For

• Experience:3+ years of industry experience in transport or logistics, with strong familiarity with Transport Management Systems (TMS) (Preferred).

• Technical Acumen: Strong capability to learn and effectively use operational technology platforms, with the ability to interpret system data and leverage digital tools to support allocation, planning and operational decision-making.

• Customer Mindset:A proactive, solutions-focused approach with a strong commitment to service excellence.
• Autonomy & Teamwork:Ability to work autonomously and collaborate effectively within a team environment.
• Communication:Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal teams and external stakeholders.
• Organisation:Strong organizational skills with the ability to manage multiple tasks and conflicting priorities effectively.
• Problem Solving:Ability to resolve issues promptly, ensuring minimal disruption to operations and customer satisfaction.
• Knowledge of local & interstate logistics:Understanding of local and interstate capital city logistics (advantageous).

What You’ll Get in Return

• Career Growth Opportunities:With ANC’s strong focus on internal growth, there are numerous opportunities for career progression within the company.
• Learning & Development Opportunities:Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement.
• Work with adedicated and exceptional teamthat values collaboration, problem-solving, and customer service.
• Hybrid Working:The ability to work both in the office and remotely, ensuring a healthy work-life balance.
• Paid Parental Leave:Generous paid parental leave to support you during important life moments.
• Corporate Discounts: Access to exclusive corporate discounts on health insurance, and retail offers.
• Employee Assistance Program:Health and wellness support through our EAP.

Please note that only candidates with full working rights in Australia will be considered for this role.

About ANC

ANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services, partnering with some of the largest and emerging retail and e-commerce brands in Australia.

We are customer focused and to us that means to seek out new and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us.