Transition to Work Youth Coach

Work Skills Tasmania; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

5 weeks annual leave

12 days personal leave

12 days flex leave

Salary packaging options

Flexible work arrangement

Job summary

Workskills Tasmania is seeking passionate Youth Employment Coaches to inspire young people aged 15-24 toward employment. These full-time roles are across multiple sites in southern Tasmania and beyond, with a flexible working arrangement including an optional work-from-home day.

You will deliver one-on-one coaching and group sessions, collaborate with internal and external services, manage caseloads, and contribute to team targets while upholding a strengths-based, client-centred approach that

Qualifications

• Outstanding customer service and the ability to prioritise work.
• Ability to deliver strengths-based, client-centred approaches to youth development.
• Experience developing case management plans and maintaining accurate records.
• Strong interpersonal communication and collaboration with partner services.

Responsibilities

• Provide tailored one-on-one coaching and group sessions to help young people build confidence and skills for work and education.
• Collaborate with internal teams and external services to offer targeted support (mental health, driving lessons, training, work placements).
• Manage a caseload of participants and maintain accurate records.
• Contribute to individual and team performance targets aligned with our mission.

Skills

Customer service

Interpersonal skills

Communication

Empathy

Education

Relevant field qualification

Tools

Digital case management systems

Job description

To support the ongoing growth of our Transition to Work Program, we’re looking for enthusiastic Youth Employment Coaches to support and inspire young people on their journey to employment. Multiple roles are available across various locations.

Why Join Workskills?

At Workskills, you’ll be part of a team that’s:

• People-Centred: We care deeply about the people we work with and the communities we serve.
• Supportive and Collaborative: Our positive workplace culture and commitment to staff development, ensures every team member feels valued and empowered.
• Flexible and Rewarding: Enjoy 5 weeks annual leave, 12 days flex leave, and a modern work environment.
• Purpose-Driven: Work with a leading local not-for-profit organisation that’s committed to making a difference for Tasmanians.
• High-Performing: Workskills has been delivering outstanding support to Tasmanians for more than 40 years, continuously refining and improving our service along the way.

The opportunity

The Transition to Work (TtW) service is the Australian Government’s dedicated youth employment service, supporting young people aged 15-24 to achieve their work and study goals. Workskills is the sole provider of TtW in Southern Tasmania, supporting more than 900 young people annually.

As the program continues to grow, we’ve created new positions to meet the increasing demand from young people. We now have multiple full-time opportunities for Youth Coaches to join our teams.

As a Youth Employment Coach, you’ll use a strengths-based, client-centred approach to help young people achieve their goals. You’ll be supported to:

• Provide tailored, one-on-one coaching and group sessions to support young people to build confidence and resilience, gain skills for work and education, and achieve their goals one step at a time.
• Collaborate with internal teams and external services to offer targeted support to young people, from mental health support and driving lessons, to formal training and work placements.
• Manage a caseload of participants, supporting their progression and maintaining accurate and up-to-date records at all times.
• Contribute to individual and team performance targets aligned with our mission to create lasting change.

About you

Successful Youth Employment Coaches have a common skill set; outstanding customer service, the ability to prioritise; and a passion for enabling young people to achieve their full potential. In our current workforce we have amazing people that have come from the retail, hospitality and the general service sectors. Equally we have qualified professionals with high levels of tertiary education. Overall, the key is your ability to excel in customer service.

To be successful in this role you will have:

Essential:

• Ability to deliver, (through a comprehensive on boarding and training program), strengths-based, co-designed, client-centred approaches to youth development.
• The ability to understand the needs of young people; facilitate young people’s preparation for work and/or education; and support young people to achieve work and education outcomes
• The ability to develop skills in case management, tailoring services for individual clients; managing diverse caseloads with empathy and professionalism; apply service guidelines and models; and use digital case management systems
• Strong interpersonal communication skills, including the demonstrated ability to engage effectively with young people, and collaborate professionally with colleagues and external service providers.

Desirable but not essential:

• Educational qualifications in a relevant field
• Current Tasmanian driver’s licence

We offer you

• You will enjoy a modern work environment that includes a combination of face-to-face servicing at sites and an optional working from home day
• A safe, friendly and supportive work environment
• A challenging and rewarding career with development opportunities
• An attractive salary plus salary packaging options
• 5 weeks annual leave, 12 days personal leave and 12 days flex leave

Ready to make a difference?

to Learn more about these opportunities please contact Transition to Work Program Manager Rae, on 0475 443 ***.

For your application to be considered it must include:

• A current resume
• A one to two-page cover letter outlining your vision of success in the role.

Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.

As a Child and Young People Safe Organisation all employees are required to undertake a Tasmanian Working with Children Check and provide a satisfactory National Police Check.

All applications are treated in the strictest of confidence.