Transit Operations Supervisor - Fleet & Compliance

Cdc Nsw; Blue Mountains City; On-site; AUD 90,000 - 110,000; Full time

Job summary

ComfortDelGro Corporation (CDC) in Australia is seeking an Operations Supervisor for the Blue Mountains region. You will manage shift rosters, allocate drivers and buses, and oversee depot operations to meet KPIs and safety standards.

This role offers a path into leadership within a large public transport network. Work with depot and service delivery teams, respond to incidents, maintain CCTV records, and drive best practice across sites while ensuring excellent customer service and compliance

Qualifications

• Excellent verbal and written communication skills.
• Ability to think logically and stay calm in changing priorities.
• Willing to work in a varied shift pattern including alternate weekend shift.
• Able to identify and rectify problems in a timely manner.
• Proficiency in computer skills and willingness to learn new technologies.
• Must have or willing to obtain a Working With Children Check for Paid Employment purpose.

Responsibilities

• Monitor and maintain shift rosters and allocate drivers and buses before shifts.
• Ensure services meet contractual KPIs and manage fatigue/payroll.
• Fuel management and depot stock monitoring.
• Allocate vehicles for rail replacements and charters.
• Respond to incidents and update allocations promptly.
• Investigate incidents using CCTV and other evidence; maintain records.
• Maintain staff performance and enforce disciplinary actions when needed.
• Ensure compliance with Traffic Management Plans and safety procedures.
• Communicate with the Depot/Service Delivery Manager and collaborate across sites.
• Complete shift reports and ensure overtime is efficiently used.
• Assist with lost property records and respond to inquiries out of hours.
• Liaise with customers on lost property and record details.

Skills

Verbal communication

Written communication

Discipline and confidentiality

Logical thinking

Tools

Computer skills

Job description

ComfortDelGro Corporation (CDC) in Australia is seeking an Operations Supervisor for the Blue Mountains region. You will manage shift rosters, allocate drivers and buses, and oversee depot operations to meet KPIs and safety standards.

This role offers a path into leadership within a large public transport network. Work with depot and service delivery teams, respond to incidents, maintain CCTV records, and drive best practice across sites while ensuring excellent customer service and compliance