Transit Operations Lead

CDC NSW; Blue Mountains City; On-site; AUD 80,000 - 100,000; Full time

Job summary

ComfortDelGro Corporation (CDC) in the Blue Mountains region is seeking an Operations Supervisor to lead daily rosters, allocate drivers and buses, and monitor on-time-running (OTR) against contractual KPIs. You will work with depot and service delivery teams to ensure safe, reliable services for NSW commuters.

You will manage fatigue, payroll alignment, incident handling, CCTV records, and liaise with OCC for requests, while maintaining records and reporting hazards.

Qualifications

• Logical thinking under pressure and ability to adapt to shifting priorities.
• Willing to work varied shift patterns including alternate weekends.
• Excellent verbal and written communication skills.
• Professional, confidential and respectful to diverse staff and customers.
• Must have MR licence and Bus Driver Authority.
• Willing to undergo a pre-employment medical assessment.

Responsibilities

• Monitor and maintain shift rosters and allocate drivers and buses for fatigue and payroll management.
• Ensure services meet contractual KPIs and on-time performance targets.
• Oversee yard operations: fueling, records, and safe vehicle handling.
• Investigate incidents and ensure CCTV/AX records are maintained.
• Liaise with OCC and depot teams to coordinate responses and improve practices.
• Complete shift reports and manage overtime to maximise resource efficiency.
• Monitor OTR and report hazards or defects in a timely manner.

Skills

Verbal communication

Written communication

Computer literacy

Problem solving

Job description

ComfortDelGro Corporation (CDC) in the Blue Mountains region is seeking an Operations Supervisor to lead daily rosters, allocate drivers and buses, and monitor on-time-running (OTR) against contractual KPIs. You will work with depot and service delivery teams to ensure safe, reliable services for NSW commuters.

You will manage fatigue, payroll alignment, incident handling, CCTV records, and liaise with OCC for requests, while maintaining records and reporting hazards.