Transformation Test Manager – Quality & Compliance Lead

HSBC Bank Australia Ltd; Sydney; On-site; AUD 180,000 - 210,000; Full time

Job summary

HSBC Bank Australia Limited is seeking an experienced Test Manager to lead end-to-end testing within the GCOO Transformation team in Australia. You will shape the testing approach, coordinate cross-functional delivery across Business, Operations, IT and Compliance, and ensure solutions are fit for purpose, compliant, and auditable.

The role focuses on developing integrated test plans, managing defects, and providing transparent governance updates.

Qualifications

• Proven experience delivering projects within banking/financial services, including within an HSBC Group context.
• Extensive experience delivering large change programmes, including shaping and overseeing end-to-end testing across the delivery lifecycle.
• Familiarity with core banking processes, products, and relevant regulations.

Responsibilities

• Identify and articulate testing objectives, success criteria, scope and deliverables; develop clear test plans, schedules, resource requirements and dependencies.
• Develop and maintain the programme test strategy and integrated test plan, including test phases, environments, data, entry/exit criteria, quality gates and evidence requirements.
• Oversee multiple concurrent test activities (e.g. system/functional testing where applicable, SIT, end-to-end testing, UAT support, regression, and agreed non-functional testing), ensuring they meet time, quality and governance standards.
• Proactively manage testing risks, dependencies, issues, environment constraints and test data readiness; escalation material blockers promptly and drive resolution.
• Collaborate with relevant stakeholders (e.g. Operations, IT, Compliance, business SMEs) to capture requirements, refine test scope, align responsibilities, and maintain alignment with programme priorities.
• Establish and run effective defect management practices (triage, prioritisation, root-cause themes, retest discipline and closure criteria) and reduce defect leakage into production.
• Provide regular updates to governance forums, highlighting milestones, test outcomes, quality metrics, key risks and mitigation strategies to ensure transparency and accountability.
• Integrate HSBC change framework, risk management frameworks and regulatory requirements into test planning and execution; maintain audit-ready test artefacts and approvals.
• Support readiness and adoption activities linked to test outcomes (e.g. UAT mobilisation, stakeholder engagement, evidence capture), ensuring changes land effectively.
• Identify and champion opportunities for continuous improvement in test ways of working and tooling (e.g. Agile testing practices, increased standardisation/automation where appropriate).

Skills

Test management

Stakeholder management

Agile & Waterfall

Regulatory compliance

Job description

HSBC Bank Australia Limited is seeking an experienced Test Manager to lead end-to-end testing within the GCOO Transformation team in Australia. You will shape the testing approach, coordinate cross-functional delivery across Business, Operations, IT and Compliance, and ensure solutions are fit for purpose, compliant, and auditable.

The role focuses on developing integrated test plans, managing defects, and providing transparent governance updates.