Transformation Business Analyst for Social Impact

Housing Choices Australia; Melbourne; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary packaging

16 weeks parental leave

Flexible working arrangements

Job summary

Housing Choices Australia, a leading not-for-profit housing provider in Melbourne, is seeking a Business Analyst to join the Transformation team. You’ll bridge business needs and technical solutions, documenting requirements and turning them into actionable plans aligned with strategic objectives.

You’ll collaborate across departments, run workshops, maintain a requirements repository, and drive data‑driven improvements while enabling training and adoption of new systems.

Qualifications

• 3+ years’ Business Analyst experience.
• Experience gathering requirements, mapping processes and developing business cases.
• Proficiency with data analysis tools and Microsoft Office.

Responsibilities

• Collaborate with stakeholders across departments to identify, document, and prioritise business requirements for transformation initiatives.
• Create and maintain a repository of business requirements, ensuring alignment with the organisation's Capability Framework.
• Identify inefficiencies and propose data-driven recommendations to improve the clarity and effectiveness of business requirements.
• Facilitate workshops and work closely with stakeholders to ensure their needs are captured and reflected in the project deliverables.
• Partner with project teams to translate business needs into technical specifications, ensuring smooth implementation and alignment with requirements.
• Stay current with industry trends and best practices, applying innovative methodologies for business analysis and requirement gathering.
• Assist in developing and delivering training programs to ensure stakeholders are equipped to adopt new systems or processes.

Skills

Business Analysis

Analytical thinking

Problem solving

Communication

Data analysis tools

JIRA

MS Project

Microsoft Office

Independent working

Team collaboration

Interest in social justice

Education

Relevant tertiary qualification

Business Analysis certification (IIBA preferred)

Tools

JIRA

MS Project

Job description

Housing Choices Australia, a leading not-for-profit housing provider in Melbourne, is seeking a Business Analyst to join the Transformation team. You’ll bridge business needs and technical solutions, documenting requirements and turning them into actionable plans aligned with strategic objectives.

You’ll collaborate across departments, run workshops, maintain a requirements repository, and drive data‑driven improvements while enabling training and adoption of new systems.