Business Analyst

Housing Choices Australia; City of Melbourne; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

5 weeks annual leave

Flexible working arrangements

Salary packaging

16 weeks parental leave

Inclusive, values-driven workplace

Zusammenfassung

Housing Choices Australia is seeking a skilled Business Analyst to join the Transformation team in Melbourne. You will bridge business needs and technical solutions, documenting requirements and shaping actionable plans that align with strategic goals.

You will collaborate across departments, lead workshops, and translate requirements into specifications for delivery, while supporting data-driven improvements and capability-based processes.

Qualifikationen

• Proven business analysis experience with 3+ years in transformation projects.
• Strong written and verbal communication; ability to document requirements clearly.
• Experience gathering requirements, mapping processes and building business cases.
• Proficient with data analysis tools and common BA methodologies.
• Certification in Business Analysis is preferred; not-for-profit or social housing exposure is a plus.

Aufgaben

• Collaborate with stakeholders to identify, document, and prioritise business requirements.
• Create and maintain a repository of requirements aligned to the Capability Framework.
• Identify inefficiencies and recommend data-driven improvements.
• Facilitate workshops to ensure needs are captured in project deliverables.
• Translate business needs into technical specifications for implementation.
• Stay updated on industry trends and apply best practices in BA and requirements gathering.
• Assist in developing and delivering training for new systems or processes.

Kenntnisse

Business analysis

Communication

Analytical thinking

Data analysis

Stakeholder collaboration

Ausbildung

Relevant tertiary qualification

IIBA Certification (preferred)

Tools

JIRA

MS Project

Microsoft Office

Jobbeschreibung

Job Category: Community Services and Development

Make a difference where it matters most

At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024–29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Join us in building a better future, one home at a time.

Why you will love working with us

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

• Purposeful impact – make a meaningful difference in people’s lives by supporting inclusive, safe, and affordable housing.
• Growth and development – enhance your skills and advance your career through tailored learning opportunities.
• Balance that works – enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.
• Valuable benefits – increase your income through salary packaging,and 16 weeks of paid parental leave.
• Supportive culture – be recognised and celebrated in an inclusive, values-driven workplace.

Job Description

The Opportunity

As a Business Analyst in our Transformation team, you will play a vital role in the successful delivery of the organisation's key transformation projects. You will work at the intersection of business needs and technical solutions, ensuring that business requirements are thoroughly understood, documented, and translated into actionable plans that align with our strategic objectives. This role is instrumental in driving process optimisation and ensuring that the organisation’s transformation efforts meet both functional and non-functional requirements.

What you’ll do

• Collaborate with stakeholders across departments to identify, document, and prioritise business requirements for transformation initiatives.
• Create and maintain a repository of business requirements, ensuring alignment with the organisation's Capability Framework.
• Identify inefficiencies and propose data-driven recommendations to improve the clarity and effectiveness of business requirements.
• Facilitate workshops and work closely with stakeholders to ensure their needs are captured and reflected in the project deliverables.
• Partner with project teams to translate business needs into technical specifications, ensuring smooth implementation and alignment with requirements.
• Stay current with industry trends and best practices, applying innovative methodologies for business analysis and requirement gathering.
• Assist in developing and delivering training programs to ensure stakeholders are equipped to adopt new systems or processes.

Desired Skills and Experience

What you'll bring:

You’ll bring proven business analysis skills, clear communication and a collaborative approach to transformation. We are also looking for the following skills and experience:

• Interest in social justice and the not-for-profit sector.
• Relevant tertiary qualification and 3+ years’ Business Analyst experience.
• Experience gathering requirements, mapping processes and developing business cases.
• Strong analytical, problem-solving and communication skills.
• Proficiency with data analysis tools, JIRA or MS Project, and Microsoft Office.
• Business Analysis certification (IIBA preferred); transformation, not-for-profit or social housing experience is desirable.
• A proactive, adaptable approach and ability to work independently and across teams.

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Housing Choices Australia is a child safe organisation. We are committed to the safety and wellbeing of all children and young people and have zero tolerance for child harm. All employees are expected to uphold our Child Safety Policy and Code of Conduct to ensure a safe environment for children.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

Our values in action

Everything we do is guided by our shared values:

• People First - We build trust through empathy, kindness, integrity and active listening… we create meaningful relationships and deliver results that truly matter.
• Responsible - We follow through on our commitments and take ownership of our actions… with transparency, honesty and accountability.
• Purposeful - We aim high and take deliberate action… challenge the status quo, embrace change, and continuously improve to make a lasting impact.
• Collaborative - We work together with flexibility and shared purpose… through teamwork, innovation, strong strategic partnerships and listening to those we serve.
• Inclusive - We embed inclusion in everything we do… recognising and removing barriers and acting on diverse voices so everyone has the opportunity to thrive.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Housing Choices

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.