Business Analyst

Housing Choices Australia; Melbourne; Sur place; AUD 85 000 - 115 000; Plein temps

Avantages offerts par ce poste

5 weeks annual leave

Salary packaging

16 weeks parental leave

Flexible working arrangements

Résumé du poste

Housing Choices Australia, a leading not-for-profit housing provider in Melbourne, is seeking a Business Analyst to join the Transformation team. You’ll bridge business needs and technical solutions, documenting requirements and turning them into actionable plans aligned with strategic objectives.

You’ll collaborate across departments, run workshops, maintain a requirements repository, and drive data‑driven improvements while enabling training and adoption of new systems.

Qualifications

• 3+ years’ Business Analyst experience.
• Experience gathering requirements, mapping processes and developing business cases.
• Proficiency with data analysis tools and Microsoft Office.

Responsabilités

• Collaborate with stakeholders across departments to identify, document, and prioritise business requirements for transformation initiatives.
• Create and maintain a repository of business requirements, ensuring alignment with the organisation's Capability Framework.
• Identify inefficiencies and propose data-driven recommendations to improve the clarity and effectiveness of business requirements.
• Facilitate workshops and work closely with stakeholders to ensure their needs are captured and reflected in the project deliverables.
• Partner with project teams to translate business needs into technical specifications, ensuring smooth implementation and alignment with requirements.
• Stay current with industry trends and best practices, applying innovative methodologies for business analysis and requirement gathering.
• Assist in developing and delivering training programs to ensure stakeholders are equipped to adopt new systems or processes.

Connaissances

Business Analysis

Analytical thinking

Problem solving

Communication

Data analysis tools

JIRA

MS Project

Microsoft Office

Independent working

Team collaboration

Interest in social justice

Formation

Relevant tertiary qualification

Business Analysis certification (IIBA preferred)

Outils

JIRA

MS Project

Description du poste

About us

Make a difference where it matters most At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Why you will love working with us

• Purposeful impact - make a meaningful difference in people’s lives by supporting inclusive, safe, and affordable housing.


• Growth and development - enhance your skills and advance your career through tailored learning opportunities.


• Balance that works - enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.


• Valuable benefits - increase your income through salary packaging, and 16 weeks of paid parental leave.


• Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace.

Opportunity

As a Business Analyst in our Transformation team, you will play a vital role in the successful delivery of the organisation's key transformation projects. You will work at the intersection of business needs and technical solutions, ensuring that business requirements are thoroughly understood, documented, and translated into actionable plans that align with our strategic objectives. This role is instrumental in driving process optimisation and ensuring that the organisation’s transformation efforts meet both functional and non-functional requirements.

What You’ll Do

• Collaborate with stakeholders across departments to identify, document, and prioritise business requirements for transformation initiatives.


• Create and maintain a repository of business requirements, ensuring alignment with the organisation's Capability Framework.


• Identify inefficiencies and propose data-driven recommendations to improve the clarity and effectiveness of business requirements.


• Facilitate workshops and work closely with stakeholders to ensure their needs are captured and reflected in the project deliverables.


• Partner with project teams to translate business needs into technical specifications, ensuring smooth implementation and alignment with requirements.


• Stay current with industry trends and best practices, applying innovative methodologies for business analysis and requirement gathering.


• Assist in developing and delivering training programs to ensure stakeholders are equipped to adopt new systems or processes.

Skills and Experiences

You’ll bring proven business analysis skills, clear communication and a collaborative approach to transformation. We are also looking for the following skills and experience:

• Interest in social justice and the not-for-profit sector.


• Relevant tertiary qualification and 3+ years’ Business Analyst experience.


• Experience gathering requirements, mapping processes and developing business cases.


• Strong analytical, problem-solving and communication skills.


• Proficiency with data analysis tools, JIRA or MS Project, and Microsoft Office.


• Business Analysis certification (IIBA preferred); transformation, not-for-profit or social housing experience is desirable.


• A proactive, adaptable approach and ability to work independently and across teams.

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Housing Choices Australia is a child safe organisation. We are committed to the safety and wellbeing of all children and young people and have zero tolerance for child harm. All employees are expected to uphold our Child Safety Policy and Code of Conduct to ensure a safe environment for children.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

Our values in action

• People First - We build trust through empathy, kindness, integrity and active listening… we create meaningful relationships and deliver results that truly matter.


• Responsible - We follow through on our commitments and take ownership of our actions… with transparency, honesty and accountability.


• Purposeful - We aim high and take deliberate action… challenge the status quo, embrace change, and continuously improve to make a lasting impact.


• Collaborative - We work together with flexibility and shared purpose… through teamwork, innovation, strong strategic partnerships and listening to those we serve.


• Inclusive - We embed inclusion in everything we do… recognising and removing barriers and acting on diverse voices so everyone has the opportunity to thrive.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Housing Choices

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.