Training Specialist (Learning & Development)

MRI Software; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual performance-related bonus

6x Flexi Fridays: knock 2.5 hours off

Me Days: 3 extra leave days per year

Job summary

MRI Software in Sydney is seeking a Training Specialist (Learning & Development) to design, develop and deliver internal learning programs that build employee capability and support organisational performance.

The role emphasizes instructional design, facilitation, and program management, with exposure to leadership development. You will create role-specific training for MRI products and work with subject matter experts to ensure current content.

Qualifications

• 3-5 years of experience in learning and development, training delivery, instructional design, and program development within a corporate environment.
• Demonstrated experience designing and delivering both behavioural and technical learning programs.
• Experience developing training content for systems, products, software applications, or business processes.
• Strong facilitation skills with the ability to engage audiences from individual contributors to leaders.
• Experience partnering with subject matter experts to translate technical concepts into effective learning solutions.
• Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organisational Development are highly desirable.
• Experience delivering leadership development programs or leadership capability initiatives is desirable.
• Experience within a technology, SaaS, software, or professional services environment is desirable.

Responsibilities

• Conduct training needs analyses to determine appropriate learning solutions that align with business objectives and employee development goals.
• Design, develop, coordinate, and deliver engaging learning programs using instructor-led training, virtual facilitation, eLearning, and blended learning solutions.
• Develop and facilitate internal training programs focused on employee capability, professional skills, leadership development, and organisational effectiveness.
• Support the design, implementation, and delivery of leadership development programs.
• Work with stakeholders and subject matter experts to identify product knowledge and capability requirements across roles.
• Design, develop, and maintain role-specific learning pathways that enable employees to effectively utilise MRI products, systems, and processes.
• Ensure product and systems training content remains current and aligned with product enhancements, business process changes, and organisational priorities.
• Create engaging learning materials and resources that support knowledge transfer, skill development, and application in the workplace.
• Evaluate the effectiveness of learning initiatives through participant feedback, assessments, learning metrics, and business outcomes, and continuously improve programs based on insights.
• Manage learning projects from analysis and design through development, implementation, communication, and evaluation.

Skills

Instructional design

Facilitation

Program management

Leadership development

Content development

Education

Qualifications or certifications in Learning & Development

Job description

Training Specialist (Learning & Development)

As a member of the Education Services Team, you will be responsible for the design, development, and delivery of internal learning programs that build employee capability and support organisational performance. The successful candidate will have strong experience in instructional design, facilitation, and program management, with exposure to leadership development programs highly regarded. In addition to broader capability and leadership initiatives, this role will play a key role in developing and delivering role-specific training programs that build employee proficiency in MRI products.

Key responsibilities

Conduct training needs analyses to determine appropriate learning solutions that align with business objectives and employee development goals.

Design, develop, coordinate, and deliver engaging learning programs using a variety of modalities, including instructor-led training, virtual facilitation, eLearning, and blended learning solutions.

Develop and facilitate internal training programs focused on employee capability, professional skills, leadership development, and organisational effectiveness.

Support the design, implementation, and delivery of leadership development programs.

Work with stakeholders and subject matter experts to identify product knowledge and capability requirements across roles.

Design, develop, and maintain role-specific learning pathways that enable employees to effectively utilise MRI products, systems, and processes within their roles.

Ensure product and systems training content remains current and aligned with product enhancements, business process changes, and organisational priorities.

Create engaging learning materials and resources that support knowledge transfer, skill development, and application in the workplace.

Evaluate the effectiveness of learning initiatives through participant feedback, assessments, learning metrics, and business outcomes, and continuously improve programs based on insights.

Manage learning projects from analysis and design through development, implementation, communication, and evaluation.

About you

3-5 years' experience in learning and development, training delivery, instructional design, and program development within a corporate environment.

Demonstrated experience designing and delivering both behavioural and technical learning programs.

Experience developing training content for systems, products, software applications, or business processes.

Strong facilitation skills with the ability to engage audiences ranging from individual contributors through to leaders.

Experience partnering with subject matter experts to translate technical concepts into effective learning solutions.

Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organisational Development (highly desirable).

Experience delivering leadership development programs or leadership capability initiatives (highly desirable).

Experience within a technology, SaaS, software, or professional services environment (highly desirable).

Flexible working arrangements

Annual performance-related bonus

6x Flexi Fridays: knock 2.5 hours off your day on a Friday

Me Days: an additional 3 days of leave each year to qualifying employees

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