Trainee Strata Manager

The PICA Group; Tuncurry; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Hybrid work options

Career path

Belonging to a supportive team

Giving back to communities

PICA Perks

Job summary

The PICA Group is seeking a motivated learner to become a confident Strata Manager. This hands-on role supports portfolio management, compliance, and governance in strata communities, with access to real-world training and mentorship.

You’ll learn decision processes, legislation application, and how to handle budgets, records, and maintenance tasks, building the foundation to manage portfolios independently over time.

Qualifications

• Experience in property, facilities, compliance, governance, customer service, or other regulated environment (strata experience not required).
• Ability to interpret rules, policies, or legislation and apply them thoughtfully.
• Clear, professional communication skills, particularly in complex or sensitive situations.
• Strong organisation and follow-through in a busy environment.
• Confidence working with numbers, budgets, or financial information.
• Direct strata management experience is helpful but not essential.

Responsibilities

• Support the management of a structured strata portfolio, taking increasing ownership as your capability grows.
• Assist with the preparation and delivery of AGMs, EGMs, and committee meetings, including agendas, minutes, and follow-up actions.
• Apply strata legislation and governance principles with guidance, building judgment through real scenarios.
• Coordinate maintenance requests and operational tasks, ensuring issues are tracked and resolved.
• Work closely with Strata Managers, Assistant Strata Managers, and internal teams to deliver consistent, professional service.
• Maintain accurate records, notes, and system updates to support compliance and efficient workflows.

Skills

Regulated environment experience

Policy interpretation

Effective communication

Strong organization

Financial literacy

Record keeping

Job description

As one ofAustralia's largest strata management companies, we provide competitive remuneration and stability in a growing industry.

The impact you'll have:

Strata communities rely on clear, confident guidance to stay compliant, financially healthy, and well-managed. In this role, you'll contribute to that outcome while building deep capability in strata management.

Working alongside experienced Strata Managers, you'll learn how committees make decisions, how legislation is applied in real situations, and how complex buildings are managed day to day. Your work will help owners feel supported and informed, while you develop the confidence and judgment required to manage a portfolio independently over time.

What you'll do:

This is a hands-on learning role, designed to develop you into a confident Strata Manager with the right foundations.

• Support the management of a structured strata portfolio, taking increasing ownership as your capability grows.
• Assist with the preparation and delivery of AGMs, EGMs, and committee meetings, including agendas, minutes, and follow-up actions.
• Apply strata legislation and governance principles with guidance, building judgment through real scenarios.
• Coordinate maintenance requests and operational tasks, ensuring issues are tracked and resolved.
• Work closely with Strata Managers, Assistant Strata Managers, and internal teams to deliver consistent, professional service.
• Maintain accurate records, notes, and system updates to support compliance and efficient workflows.

What you'll bring:

• Experience in property, facilities, compliance, governance, customer service, or other regulated environment (strata experience not required).
• An ability to interpret rules, policies, or legislation and apply them thoughtfully
• Clear, professional communication skills, particularly in complex or sensitive situations
• Strong organisation and follow-through in a busy environment
• Confidence working with numbers, budgets, or financial information
• Comfort using systems, documenting decisions, and maintaining accurate records.

Direct strata management experience is helpful but not essential. What matters most is your ability to learn quickly, think clearly, and take ownership as the scope of your portfolio grows.

What's in it for you:

At PICA Group, we want you to thrive. Here's how we support you.

• Growth: Gain training and career path options across PICA Group.
• Flexibility: Balance work and life with 50/50 hybrid options.
• Challenge: Learn complex work, progressively.
• Belonging: Join a supportive team where collaboration and relationships matter.
• Giving Back: Protect people's homes and communities with the work you do.
• PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.

Who is PICA Group?

We're Australia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we've enhanced community living by caring for one of our customers' most valuable assets, their home.

We're also proud to be officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work! If you're looking for a workplace where you can grow, feel supported, deliver real value to customers, and help create a great place to work, then this could be the perfect role for you.

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done