Trainee Parts Interpreter

Clark Equipment; Heatherbrae; On-site; AUD 42,000 - 54,000; Full time

Job summary

Clark Equipment Sales Pty Ltd is seeking a motivated Trainee Parts Interpreter to join our Newcastle team. Reporting to the Spare Parts Manager, you will provide quality customer service and interpret parts enquiries to support our extensive customer base.

The role involves handling phone and internet enquiries, processing orders, managing the inventory database, and assisting with general stores duties. A can-do attitude, strong communication, and reliable time management are essential for

Qualifications

• Strong customer service orientation.
• Ability to interpret orders and enquiries.
• Basic computer literacy required.
• Willingness to learn and adapt.

Responsibilities

• Receiving and processing phone enquiries and orders.
• Managing internet enquiries and orders in a timely manner.
• Customer service, both external and internal parts sales and quotations.
• Interpreting and processing technical parts enquiries.
• Managing inventory database.
• General stores duties when required.

Skills

Computer literacy

Time management

Organizational skills

Communication skills

Self-motivated

Autonomous

Team player

Customer service

Safety awareness

Punctuality

Job description

Clark Equipment Sales Pty Ltd is a distributor of Construction and Materials Handling Equipment with an extensive product range that includes Bobcat Skid Steer Loaders and Excavators, Develon Excavators, Wheel loaders and portable power equipment, Omega Heavy Lift Trucks and Clark Forklifts.

The opportunity:

We are seeking a motivated Trainee Parts Interpreter to join our Newcastle team. Reporting to the Spare Parts Manager, you will be responsible for providing quality customer service and parts interpretation support to our extensive customer base.

The role involves:

• Receiving and processing phone enquiries and orders.
• Managing internet enquiries and orders in a timely manner.
• Customer service, both external and internal parts sales and quotations.
• Interpreting and processing technical parts enquiries.
• Managing inventory database.
• General stores duties when required.

The successful applicant will demonstrate:

• Above average work ethic with a nothing too hard “can do” attitude.
• Advanced computer literacy skills.
• Commitment to customer satisfaction.
• Excellent time management and strong organizational skills.
• Strong focus on presentation and safety in the workplace.
• Good time keeping and information recording skills.
• Excellent verbal and written communication skills.
• Self-motivated with ability to work autonomously.
• Being a committed team player.

What’s on offer:

On offer is a dynamic and hungry-to-win company culture, with a dedicated team of like-minded individuals. This is an exciting and rewarding career opportunity for someone who has a keen interest in the Construction and Materials Handling Industry.

Only shortlisted applicants will be contacted.