Trainee Network Control Officer

Queensland Rail; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free wellbeing services

Fitness Passport access

Employee assistance program

Free rail travel and discounts

Job summary

Queensland Rail Limited invites applications for a Trainee Network Control Officer role based in the Rail Management Centre, Bowen Hills, Brisbane. The program starts with a comprehensive 18‑week training pathway and concludes with a permanent position on a 24/7 roster once fully qualified.

The recruitment process includes online cognitive assessment, video interview, and in‑person assessments in Brisbane. You will join a team committed to safe, reliable rail services for Southeast Queensland.

Qualifications

• Clear and respectful communication across diverse audiences.
• Strong situational awareness and proactive problem solving.
• Ability to take initiative, be accountable, and work collaboratively.
• Maintaining composure and delivering solutions under pressure.
• Swift, accurate decision making and critical thinking.
• Highly adaptable and quick to learn new systems.
• Digitally proficient with basic IT tools.
• Vigilance and precise recall of procedures and rules.

Responsibilities

• Training pathway to become a qualified Network Controller.
• Committing to a 12‑month training period with ongoing assessments.
• Rotating 24/7 roster across a 9-day fortnight once qualified.

Skills

Communication

Situational awareness

Initiative

Calm under pressure

Decision making

Problem solving

Adaptability

Digital literacy

Attention to detail

Memory for rules

Job description

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail is built on true connection; and everything we achieve is made possible by you. For 160 years, our team has played an important role in connecting people and communities across the state.

We are now seeking talented and dedicated individuals to join our team as Trainee Network Control Officers within our Rail Management Centre (located in Bowen Hills, Brisbane).

Working in the control room of our Rail Management Centre in Bowen Hills, you will learn to control and coordinate the rail network within the Southeast Queensland region. You will play a key role in connecting communities and providing a world class rail services for our customers. This opportunity provides a specific training pathway to become a qualified Network Control Officer with Queensland Rail.

Training Program Overview

• Journey commencement of April 2027
• A comprehensive 18-week training program, blending classroom instructions with simulated-learning, followed by practical on-the-job training
• This intensive program requires dedication and focus during the initial period, therefore planned leave is not available during this time (excluding gazetted public holidays). We understand the importance of work-life balance and will support you throughout your training journey.
• The opportunity to build a rewarding career with the successful completion of your 12-month training period and all training assessments to secure a permanent role with exciting career progression opportunities.
• Once qualified, the availability to commit to working within a 24/7 rotating roster across a 9-day fortnight, is imperative.

About You

Our team is made up of thousands of individuals, each with their own unique and diverse journey.

Whether you’re a seasoned professional transitioning from another industry, a recent graduate eager to kickstart your career, or a current Queensland Rail employee seeking a new challenge, we welcome your application.

• Effective, respectful, and confident communication across diverse audiences and contexts.
• Exceptional situational awareness and a proactive approach to resolving complex, urgent problems.
• Readiness to take initiative, responsibility, and lead with accountability, while fostering collaboration and respect
• The ability to stay calm, focused, and solution-oriented under pressure.
• Quick and accurate decision-making skills.
• Strong problem-solving and critical thinking abilities.
• Highly adaptable and agile learner.
• Digitally proficient.
• Vigilance and attention to detail
• A strong memory for recalling and applying rules, procedures, and protocols

Sounds great, what’s next?

We’re so excited you’re considering joining Queensland Rail.

11:59pm Sunday the 15th of November 2026.

The first stage of recruitment will be an online cognitive assessment and video interview. Please keep an eye on your emails including your junk mail.

Recruitment Process

To be successful in this recruit you will need to complete both online and in person assessments. Online assessments will require internet and computer access, and in person assessments will be Brisbane based.

• Online Cognitive Assessment – 16th November to 22nd November
• Online Video Interview - 16th November to 22nd November
• In Person Psychomotor Assessment – 7th December to 11th December
• In Person Assessment Centre– will take place January 2027

Please note that recruitment activities will be place on hold during the Christmas period.

Benefits That Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best.

• Prioritise your physical, emotional and financial wellbeing with our range of free services.
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport.
• Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs.
• Enjoy free travel to work and discounted rail travel

Supporting a Diverse Workforce

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day. We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds.

We strive to provide a barrier free and equitable recruitment experience.

If you do require an adjustment during the recruitment process,

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. For roles that have pre-employment qualifications, QR will also be required to do formal qualification verification processes to ensure qualifications align to QR's requirements.

To learn more about this Queensland Rail career opportunity.