Trainee Employment Consultant

WES.jobs; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

5 weeks annual leave per year

Employee Assistance Program

Rewards program – discounts nationwide

Discounted Private Health Insurance

Structured traineeship with careerPath

Job summary

WorkPac Employment Services (WES.jobs) is launching a 24‑month trainee program in Brisbane, designed to start your career in employment services. You’ll be mentored by experienced Employment Consultants and work toward a nationally recognized Certificate IV in Employment Services while you earn.

No prior experience in employment services is required—just the right attitude, proactive mindset, and a willingness to learn.

Qualifications

• No prior experience in employment services required; the right attitude is key.
• Strong communication and administrative abilities are essential.
• Willingness to learn and complete a Certificate IV in Employment Services.

Responsibilities

• Learn from experienced Employment Consultants through mentoring and training.
• Build genuine connections with job seekers via meaningful conversations.
• Assist with job search activities including resumes, cover letters and interview prep.
• Support a small caseload with professionalism and care.

Skills

Communication

Administrative skills

Attention to detail

People skills

Education

Certificate IV in Employment Services

Job description

Trainee Employment Consultant – Start Your Career in Employment Services

Is this you?

Passionate about helping others and making a real difference

A confident communicator who connects easily with people from all walks of life

Driven and energised by fast‑paced, high‑volume environments

Proactive, positive and solutions‑focused

Strong administrative skills with great attention to detail

If you're currently thriving in a busy administration, customer service, retail or hospitality role and looking for a new challenge with real purpose, this could be the perfect next step. No prior experience in employment services is needed — just the right attitude and a genuine desire to help people. We'll teach you the rest.

This is a 24-month traineeship offering a unique opportunity to launch a meaningful career. Over the course of the traineeship, you'll be fully supported to complete your nationally recognised Certificate IV in Employment Services while you earn, mentored by experienced Employment Consultants every step of the way as you gradually build your skills and confidence until you're ready to manage your own full caseload.

What will your day look like?

• Learning the ropes from experienced Employment Consultants through hands‑on mentoring and training
• Building genuine connections with Job Seekers through meaningful conversations
• Assisting with job search activities including resumes, cover letters and interview preparation
• Supporting a small (and growing) caseload with professionalism and care
• Helping identify skills, strengths and development opportunities for participants

What's in this for you?

• 5 weeks annual leave per year
• Employee Assistance Program
• Employee Rewards Program – 1000's of perks, discounts and deals nationally
• Discounted Private Health Insurance
• Fully supported 24-month traineeship leading to a nationally recognised Certificate IV in Employment Services
• Genuine career progression pathway into an Employment Consultant role

What do we need from you?

• National Police Clearance (or willing to obtain)
• Valid Right to Work in Australia
• A current Driver's Licence (or ability to obtain)
• A willingness to learn and commit to completing your Certificate IV in Employment Services

Your WES

WorkPac Employment Services (WES.jobs) is a proud Workforce Australia provider. As the newest member of WorkPac, WES.jobs is committed to partnering with and supporting Australians to gain meaningful employment. Our personalised approach and ability to offer tailored employment services will maximise outcomes for both the job seeker and the employer. Expert recruitment strategies will be leveraged through upskilling and training, personal and professional development, and before and after placement support.

At WES, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous people.