Trainee Administration Officer

Banana Shire Council; Brisbane; On-site; AUD 58,000 - 66,000; Full time

Job summary

Banana Shire Council seeks an administrative support officer to assist the Council Services Department in delivering efficient administrative services in line with policies and legislation. You will handle meetings, minutes, correspondence, data entry and reporting using council software, while maintaining records and providing high quality customer service.

In this role you will work with a small team, support education and promotional materials, manage timesheets, and contribute to continuous

Qualifications

• Willingness to obtain a Certificate III in Business Administration.
• Current manual Class C driver’s licence required.

Responsibilities

• Arrange meetings, set agendas, take minutes, and prepare action lists.
• Draft routine correspondence: memos, letters, agendas and minutes.
• Prepare and process financial transactions and related correspondence.
• Maintain specific records and reporting for the section.
• Input data and generate reports from various software.
• Photocopy, scan and file documents.
• Assist in developing education, marketing and promotional material.
• Respond to customer enquiries promptly and professionally.
• Register documents in the EDMS.
• Perform general administrative duties as required.
• Promote the Council’s image and public relations.
• Liaise with clients and authorities, providing and obtaining information.
• Undertake routine admin tasks such as timesheets.
• Assist senior staff to improve processes and develop new practices.
• Participate in training and disaster response activities.
• Undertake other duties as directed.

Skills

Keyboard skills

MS Office

Customer service

Communication

Confidentiality

Teamwork

Time management

EEO/WHS

Education

Certificate III in Business Administration

Driver's licence (Class C)

Job description

To provide administrative support to the Council Services Department within Council in accordance with Council Policies, and legislative requirements.

About Us

Banana Shire is situated in Central Queensland, Australia located 120 km west of the growing industrial city and port of Gladstone - and an easy drive to the city of Rockhampton.

Our population is approximately 15,000 people spread over 28,577 square kilometres. Major industries in the area include Coal Mining, Power Generation, Beef Production, dryland cropping and irrigation such as Lucerne and Cotton.

DUTIES AND RESPONSIBILITIES

• Assist with arranging, setting agendas for, take minutes, create action lists and collate packages for relevant meetings
• Draft routine correspondence including memos, letter, agendas and minutes
• Prepare and process financial transactions and related correspondence
• Assist with the maintenance of specific records and reporting for the section
• Input data and produce reports from a range of specialised software applications
• Photocopy, scan and file documents
• Assist with the development of education, marketing and promotional material
• Respond promptly and professionally to internal and external customer enquiries
• Register documents into Council’s Electronic Document and Records Management System
• Perform general administrative duties for the Council Services Department as required
• Contribute to the promotion of the image of the Council and the maximisation of good public relations
• Liaise with clients, other Council staff, the public, consultants, utility and government authorities in the performance of duties, including providing and obtaining information
• Undertake routine administrative tasks as required by the position, e.g. timesheets
• Assist senior staff to continuously improve work processes and develop new practices, as required
• Participate in training, exercises and response to disaster management and recovery as required
• Undertake other relevant duties as directed, consistent with skills, competence and training.

QUALIFICATIONS, EDUCATION AND LICENCE REQUIREMENTS

Compulsory

• Willingness and ability to obtain Certificate III in Business Administration.
• Possess and maintain a current class ‘C’ manual driver’s licence.

ABILITIES, SKILLS AND KNOWLEDGE REQUIRED

Compulsory

• Sound level of keyboard and computer skills
• Working knowledge of the MS Office Suite of programs Customer service skills
• Sound level of oral and written communication skills
• A strong commitment to maintaining confidentiality
• Ability to work effectively within a team
• Ability to establish work priorities and meet deadlines
• Sound understanding of and commitment to EEO and WHS principles and practices.