Administration Support Officer

Mount Isa City Council; Mount Isa City; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Employee Assistance Program

Immunisation Program (free)

Sporting reimbursement

Job summary

Mount Isa City Council is seeking a capable administrative professional to support the Environmental Services Team in delivering environmental health, compliance and waste services to the community.

The role involves preparing correspondence, reports, minutes and records, engaging with diverse stakeholders, and using Council systems and Excel to manage information. This is a full-time, fixed-term 12-month contract with employee benefits.

Qualifications

• Demonstrated experience in administrative, customer service or business support roles.
• Well-developed communication and customer service skills with diverse stakeholders.
• Strong organisational skills to manage priorities and meet deadlines.
• Demonstrated ability to maintain confidentiality and exercise discretion with sensitive information.
• Proficient in Microsoft Office, particularly Excel, and able to maintain records and information systems.
• Ability to work independently and in a team, with problem-solving and continuous improvement mindset.
• Current Queensland C Class Driver Licence.
• Experience in local government or regulatory environments.

Responsibilities

• Provide high-quality administrative support to Environmental Services to enable delivery of health, compliance, waste and related services.
• Prepare correspondence, reports, presentations, minutes and records, and support community engagement activities.
• Deliver professional customer service to internal and external stakeholders.
• Learn and utilise Council corporate systems and software.

Skills

Administrative experience

Customer service

Record management

Excel

Discretion/confidentiality

Learning Council systems

Teamwork

Tools

Microsoft Office

Excel

Job description

Mount Isa City Council provides employment for approximately 200 employees in a variety of full time, part time, contractual and casual positions.

These positions cover the full scope of Council operations from administration, financial, professional and technical roles to operational positions within the various sections.

About the role

Provide high-quality administrative support to the Environmental Services Team to enable the efficient delivery of environmental health, environmental compliance, waste, biosecurity and related regulatory services to the community.

Provide accurate and timely administrative assistance in the preparation of correspondence, reports, presentations, minutes, community engagement activities, records management and other Environmental Services functions, while delivering professional customer service to internal and external stakeholders

Please read the Position Description for further information on the role.

This position is being offered as a full-time, fixed-term contract for a period of 12 months.

About You

You will have:

• Demonstrated experience in administrative, customer service or business support roles.
• Well-developed communication and customer service skills, with the ability to engage effectively with a diverse range of stakeholders.
• Strong organisational skills, with the ability to manage competing priorities, maintain accuracy and meet deadlines.
• Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Proficient in Microsoft Office applications (particularly Excel), with the ability to accurately maintain records, databases and information management systems.
• Ability to work effectively both independently and as part of a team, with strong problem-solving skills and a proactive approach to continuous improvement.
• Current Queensland "C" Class Driver Licence.
• Experience in local government, environmental services, regulatory or compliance environments.
• Ability to quickly learn and utilise Council corporate systems and software.

There are no mandatory qualifications or requirements for this position. However, Council values the enhanced work performance which may be gained from the expanded knowledge base and skills acquired during formal tertiary training and encourage both existing and potential staff to participate in lifelong learning.

What's in it for you?

When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join our free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time employees receive 5 weeks annual leave (pro-rata to part-time employees, not applicable to casual employment) to enjoy time outside the workplace!

Please note that:

Council undertakes a range of checks and assessment methods to assist in selection, including criminal history checks, pre-employment medical etc.

Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly encourages all suitable applicants to apply for this role.

Applicants must be eligible to live and work within Australia.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

All workers of Council are responsible for the wellbeing, physical, emotional and cultural safety of the children and young people who receive our services.

All workers are expected to act in accordance with the Child Safe Organisations Act 2024, including the Child Safe Standards and Universal Principle in their physical and online interactions with children and young people, including outside the course of their work for the Council.

All workers are subject to the Reportable Conduct Scheme and its obligations as per the Child Safe Organisations Act 2024. Learn more about our commitment to being a Child Safe Organisation on our website.