Trade Team Member - Supercheap Auto Morayfield

Super Retail Group; Morayfield; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate with super

Weekly pay

Staff discounts across brands

Generous Parental Leave

Job summary

Supercheap Auto Morayfield is seeking a Trade Team Member to support parts interpretation, process orders, and deliver to local trade customers, blending in-store duties with local deliveries.

You will use SAP CRM for pricing and orders, maintain safety in trade areas, and build strong relationships with workshop customers while collaborating with a dedicated team.

Qualifications

• Full Class C driver licence for hatchback/small van — Essential.
• Automotive parts interpretation and product knowledge — Essential.
• Experience with catalogue/parts lookup systems — Essential.
• Customer service and phone-based sales experience — Essential.
• CRM or ERP system experience, such as SAP — Essential.
• Safe driving, manual handling and load restraint awareness — Essential.
• Ability to lift up to 20 kg and handle repetitive deliveries — Essential.
• Trade or automotive retail experience is desirable.

Responsibilities

• Answer trade hotline and in-store enquiries with accurate product advice.
• Process orders, quotes, payments and pricing in SAP CRM or other systems.
• Pick, pack and check orders for collection or delivery.
• Complete planned and ad-hoc deliveries safely and on time.
• Obtain proof of delivery and provide friendly service at customer sites.
• Conduct vehicle checks and load/unload products safely.
• Keep trade, pick/pack and dispatch areas safe and organized.
• Replenish inventory – DC deliveries and direct to store deliveries.

Skills

Parts interpretation

Customer service

Phone sales

Parts lookup

CRM experience

Safe driving

Lift up to 20 kg

Delivery coordination

Tools

SAP CRM

Job description

Trade Team Member - Supercheap Auto Morayfield

• Competitive hourly rate with super and weekly pay
• Significant discounts across Supercheap Auto, BCF, Macpac and rebel
• Join our dedicated Supercheap Auto Trade team in Morayfield
• A varied role combining parts expertise, customer service and local delivery

WHAT'S IN IT FOR YOU?

Be rewarded with great work-life balance, group-wide career and development opportunities, plus:

• An inclusive, supportive culture where you can bring your whole self to work
• Wellbeing support, including 24/7 access through the Sonder app
• Corporate rates and team-member offers through our Perks Program
• Generous Parental Leave from day one for primary and secondary carers

ABOUT THE ROLE

Supercheap Auto Trade helps local mechanics and automotive workshops get the right parts, fast, through our trade hotline, in-store counter and delivery. We're growing our Trade team in Morayfield.

As a Trade Team Member, you'll support the full customer journey. You'll interpret automotive parts, process orders, pick and pack products, and complete safe, reliable deliveries to local trade customers. The role will generally blend in-store trade duties and delivery work, flexing with customer demand and operational priorities.

A TYPICAL DAY

• Answering trade hotline and in-store enquiries, interpreting parts needs and providing accurate product advice
• Processing orders, quotes, payments and approved pricing in SAP CRM or other systems
• Picking, packing and checking orders for collection or delivery
• Completing planned and ad-hoc deliveries safely, accurately and on time
• Obtaining proof of delivery and providing friendly, professional service at customer sites
• Conducting vehicle checks and loading, securing and unloading products safely
• Keeping the trade, pick/pack and dispatch areas safe, tidy and organized
• Replenishing inventory – DC deliveries, and direct to store deliveries

TO THRIVE HERE, YOU'LL BRING

• Current full Class C driver licence suitable for a hatchback or small to mid-sized van — Essential
• Automotive parts interpretation and product knowledge — Essential
• Experience with catalogue and parts look-up systems — Essential
• Customer service and phone-based sales experience — Essential
• CRM or ERP system experience, such as SAP — Essential
• Safe driving, manual handling and load restraint awareness — Essential
• Ability to safely meet the physical requirements of the role, including repeated lifting up to 20 kg and regular vehicle entry and exit — Essential
• Pick/pack, dispatch, trade or automotive retail experience — Desirable

Join us to make your career SUPER!

WHY SUPER RETAIL GROUP?

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, BCF, Macpac and rebel, and is one of Australia's largest retailers.

We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive. We value the unique perspectives and experiences that strengthen our teams and help us innovate. If you need adjustments during the recruitment process or workplace accommodation to perform at your best, please let us know in your application.

A note to candidates: This is a human-led recruitment process, and every application is reviewed by our Talent Acquisition team. (And yes, this was proudly written by a human too!)

Applications are assessed as they are received and the closing date subject to change.