Trade Sales Support Specialist (In-Store)

Mitre 10; Queensland; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Significant staff discounts

Employee health and wellbeing benefits

Product and system training

Career opportunities across Sunshine M

Job summary

Sunshine Mitre 10 Bundaberg is seeking a motivated team member to join our Trade team. This role supports the in-store Trade Team and Trade Account Managers by handling quotes, processing orders, and keeping builders informed from start to finish.

This permanent full-time position offers 38 hours per week, Monday to Friday, with product and system training and staff discounts. Experience in building, hardware or timber helps but is not essential; we will train the right person.

Qualifications

• Excellent communication skills and confidence dealing with customers.
• Previous experience in sales, customer service, administration, or a trade environment.
• Strong organisational skills and attention to detail.
• Able to manage multiple orders and enquiries at the same time.
• Good computer skills and comfortable learning new systems.
• Reliable, proactive, and able to work as part of a team.
• Good problem-solving skills and a practical approach to getting things done.
• Positive attitude and willingness to learn.

Responsibilities

• Work closely with the in-store Trade Team and Trade Sales teams.
• Manage orders for builders and trade customers across the Bundaberg region.
• Prepare and follow up quotes.
• Process customer orders accurately and efficiently.
• Check stock availability and arrange stock ordering where required.
• Coordinate with the yard, store, and delivery teams.
• Provide face-to-face customer service at the trade counter and drive-thru when required.

Skills

Communication

Customer service

Sales experience

Administration

Trade environment

Tools

MS Office

Job description

Sunshine Mitre 10 Bundaberg is seeking a motivated team member to join our Trade team. This role supports the in-store Trade Team and Trade Account Managers by handling quotes, processing orders, and keeping builders informed from start to finish.

This permanent full-time position offers 38 hours per week, Monday to Friday, with product and system training and staff discounts. Experience in building, hardware or timber helps but is not essential; we will train the right person.