Trade Sales - Lansvale

Lawrence And Hanson; New South Wales; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Volunteer day

Profit sharing

Employee discounts

Regional opportunities

Sustainability focus

Job summary

Lawrence & Hanson in Australia is seeking a friendly and proactive frontline team member for a busy branch. You’ll handle counter sales, phone queries, and email inquiries, ensuring customers get the right products on time.

The role emphasizes great service, problem solving, and teamwork. Training is provided, no weekend work, and you’ll join a network of over 160 branches across the country.

Qualifications

• Experience in customer-facing roles such as trade sales, retail, hospitality or similar.
• Natural problem solver who enjoys finding solutions.
• Proficient with Microsoft Office and basic tech.

Responsibilities

• Helping customers at the counter, on the phone, and via email.
• Preparing quotes and guiding customers to the right products.
• Building strong relationships with customers and suppliers.
• Keeping the branch organised, stocked, and looking great.
• Pitching in across the team to keep things running smoothly.

Skills

Trade sales

Customer service

Problem solving

Tech savvy

Team player

Organised

Tools

Microsoft Office

Job description

26th October, 2026

About the role

Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.

As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email - ensuring customers get the right products on time and in full.

Duties

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

Skills & Experience

You don’t need electrical experience - just the right attitude and a passion for helping people

• Experience in trade sales, retail, hospitality, or any customer-facing role
• A natural problem solver who enjoys finding solutions
• Comfortable with tech and familiar with Microsoft Office
• Positive, energetic, and team-oriented
• Organised, proactive, and eager to learn
• Looking for a role that’s fast-paced, social, and full of reward

Why You’ll Love Working With Us

• No weekend work enjoy your time off with family and friends
• Training & development through internal programs, accredited programs, and career pathways
• Inclusive culture where everyone is welcome
• Paid volunteer day each year to support a cause you care about
• Profit share program earn more when the team succeeds
• Employee discounts on our products and with major retailers on fuel, movie tickets, and more
• Opportunities to work around Australia Looking for a sea/tree change, we have over 160 branches across Australia.
• Sustainability focus help us build a better future

Who We Are

Lawrence & Hanson is Australia’s most trusted electrical wholesaler - and we’ve been powering homes, businesses, and major projects since 1886. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we’re all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.

Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.