Trade Fulfilment Lead – High-Volume Warehouse

Bunnings; Ballarat; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

12 weeks parental leave

Festive gifts

Traveling store opportunities

Job summary

Bunnings is seeking an experienced Fulfilment Manager to lead daily operations across our Delacombe Warehouse Trade area, delivering exceptional service to Trade customers.

You will oversee inventory, order fulfilment, safety, and team leadership, managing a small team of 7, collaborating with Supervisors, Customer Service Officers, Pickers and Forklift Operators to ensure orders are picked accurately, dispatched on time and delivered efficiently.

Qualifications

• Experience leading teams within warehouse, fulfilment, distribution centre or supply chain environment.
• Strong experience in high-volume pick pack, inventory and order fulfilment operations.
• Proven ability to lead, coach and develop operational teams.
• Good understanding of warehouse operations, inventory management and customer fulfilment processes.
• Experience managing operational KPIs across safety, service, productivity and cost.

Responsibilities

• Lead, coach and develop a small to medium operational team.
• Create a strong safety-first culture and ensuring compliance across the site.
• Oversee performance across key metrics including safety, service, inventory accuracy, fulfilment and cost.
• Oversee high-volume inventory, pick-pack and dispatch operations.
• Ensure orders are picked accurately, in full and delivered on time.
• Action customer feedback to improve the end-to-end customer experience.
• Partner with Commercial Sales teams to support customer growth and service outcomes.
• Building an engaged, high-performing team culture aligned to Bunnings values.

Skills

Leadership

Team coaching

Safety culture

Inventory management

Customer service

Operational excellence

Job description

Bunnings is seeking an experienced Fulfilment Manager to lead daily operations across our Delacombe Warehouse Trade area, delivering exceptional service to Trade customers.

You will oversee inventory, order fulfilment, safety, and team leadership, managing a small team of 7, collaborating with Supervisors, Customer Service Officers, Pickers and Forklift Operators to ensure orders are picked accurately, dispatched on time and delivered efficiently.