Fulfilment Manager, Trade Warehouse Ops

Bunnings Group Limited; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Employee benefits and store network

Job summary

Bunnings Group Limited is seeking an experienced Fulfilment Manager to lead the day-to-day operations across our Trade area at the Delacombe Warehouse, delivering exceptional service to Trade customers.

You will oversee daily operations of a high-volume fulfilment environment, managing inventory, order fulfilment, safety and team performance, reporting to the Site Manager and coordinating with Supervisors, Customer Service Officers, Pickers and Forklift Operators.

Qualifications

• Experience leading teams in warehouse, fulfilment, distribution centre or supply chain environments.
• Strong track record in high-volume pick-pack and order fulfilment operations.
• Proven ability to coach and develop operational teams.
• Good understanding of warehouse operations, inventory management and customer fulfilment processes.
• Experience managing KPIs across safety, service, productivity and cost.
• Champion of Safe & Secure environment with safety leadership.
• Experience overseeing rosters and budgets.

Responsibilities

• Lead, coach and develop a small to medium operational team.
• Create a strong safety-first culture and ensure site compliance.
• Oversee performance across safety, service, inventory accuracy, fulfilment and cost.
• Oversee high-volume inventory, pick-pack and dispatch operations.
• Ensure orders are picked accurately, in full and delivered on time.
• Act on customer feedback to improve the end-to-end experience.
• Partner with Commercial Sales teams to support customer growth and service outcomes.
• Build an engaged, high-performing team culture aligned to Bunnings values.

Skills

Fulfilment leadership

High-volume pick-pack

Inventory management

Safety leadership

Budgeting

Roster management

Job description

Bunnings Group Limited is seeking an experienced Fulfilment Manager to lead the day-to-day operations across our Trade area at the Delacombe Warehouse, delivering exceptional service to Trade customers.

You will oversee daily operations of a high-volume fulfilment environment, managing inventory, order fulfilment, safety and team performance, reporting to the Site Manager and coordinating with Supervisors, Customer Service Officers, Pickers and Forklift Operators.