Trade Counter Specialist: Customer Service & Growth

Reece Group; Darwin; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning & development programs

Discounts on bathroom/kitchen

Reece Boost program

Paid parental leave

Job summary

Reece Group is seeking a customer-focused team member for its Trade Counter in Berrimah. You’ll assist plumbers and tradespeople with product access and information, handle in-person and phone quotes, and support stock control and pick/pack tasks to keep the branch running smoothly.

The role requires a positive attitude, tech-savviness, a valid driver’s license, and flexibility to work varied shifts, including weekends. Opportunities for career development across the network are available.

Qualifications

• Experience in retail sales or customer service
• Ability to provide accurate product information
• Comfort with making quotes in person and over the phone
• Familiarity with stock control and displays
• Willingness to learn new systems

Responsibilities

• Provide customer service and product information
• Prepare quotes in person or over the phone
• Undertake pick packing and stock control
• Keep the branch tidy and safe
• Occasionally deliver to customers using a company vehicle

Skills

Retail sales

Customer service

Stock control

Phone quotes

Tech-savvy

Tools

POS system

Job description

Reece Group is seeking a customer-focused team member for its Trade Counter in Berrimah. You’ll assist plumbers and tradespeople with product access and information, handle in-person and phone quotes, and support stock control and pick/pack tasks to keep the branch running smoothly.

The role requires a positive attitude, tech-savviness, a valid driver’s license, and flexibility to work varied shifts, including weekends. Opportunities for career development across the network are available.