Trade Counter Specialist — Customer Service & Delivery

Reece Australia Pty Ltd; Gosford; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Stable full-time employment

Performance bonuses

Annual leave and parental leave

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for our Erina branch. You will split time between serving customers, quoting products, and helping in warehousing. No plumbing experience is required as training will be provided to set you up for success.

The role emphasizes customer service, stock control, and deliveries, with ongoing opportunities to upskill through tailored training programs and a supportive team environment.

Qualifications

• Experience in customer service and helping customers in person or over the phone.
• Willingness to learn and adapt to new systems and processes.
• Clean, valid driver’s licence is required; forklift licence is a plus.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Pick, pack and stock control activities.
• Make deliveries to customers using a company vehicle.
• Maintain a safe, organised, and welcoming branch environment.
• Continue upskilling with on-the-job training.

Skills

Customer service

Driver's licence

Tech-savvy

Education

Forklift licence

Job description

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for our Erina branch. You will split time between serving customers, quoting products, and helping in warehousing. No plumbing experience is required as training will be provided to set you up for success.

The role emphasizes customer service, stock control, and deliveries, with ongoing opportunities to upskill through tailored training programs and a supportive team environment.