Trade Counter Specialist – Customer Service & Stock Control

Reece Australia Pty Ltd; Melbourne; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Bonuses

Paid annual leave

Development programs

Discounts

Reece Boost

Parental leave

Job summary

Reece Australia Pty Ltd in Melbourne Fairfield is seeking a Trade Counter Assistant to support plumbers and tradespeople with product information, quotes, and stock handling. You’ll help keep the branch running smoothly, assist with deliveries, and contribute to a safe, tidy showroom environment.

The role suits someone with retail or customer service experience, a can-do attitude, and a willingness to learn new systems. Weekend shifts are available in a dynamic, customer-focused team.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Is tech-savvy and adaptable to learning new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Customer service

Retail sales

Stock control

Tech-savvy

Driver's license

Job description

Reece Australia Pty Ltd in Melbourne Fairfield is seeking a Trade Counter Assistant to support plumbers and tradespeople with product information, quotes, and stock handling. You’ll help keep the branch running smoothly, assist with deliveries, and contribute to a safe, tidy showroom environment.

The role suits someone with retail or customer service experience, a can-do attitude, and a willingness to learn new systems. Weekend shifts are available in a dynamic, customer-focused team.