Trade Counter Pro: Customer Service & Quick Deliveries

Reece Australia Pty Ltd; Palmerston; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for bathroom/kitch

Reece Boost - cashback on groceries, F

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for our Palmerston branch. You will support plumbers and tradespeople, handle product information, quotes, stock control, and ensure a tidy, safe branch environment.

The role involves occasional deliveries and a mix of in-person and phone interactions. Prior retail or customer service experience is preferred, with a valid driver’s licence and willingness to work weekends. Training and development opportunities are available.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Can use a computer and is happy to learn new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career - either locally, within our network or head office.

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Retail sales experience

Customer service

Communication

Computer literacy

Job description

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for our Palmerston branch. You will support plumbers and tradespeople, handle product information, quotes, stock control, and ensure a tidy, safe branch environment.

The role involves occasional deliveries and a mix of in-person and phone interactions. Prior retail or customer service experience is preferred, with a valid driver’s licence and willingness to work weekends. Training and development opportunities are available.