Trade Counter Sales

THE PLANET GROUP; Sydney; On-site; AUD 52,000 - 70,000; Full time

Job summary

The Planet Group in Sydney at Briggs Veneers is seeking a Trade Counter Sales team member. This full-time role, based in Wetherill Park NSW 2164, focuses on accurate, efficient over-the-counter and phone sales while delivering excellent customer service.

You will respond to enquiries, handle complaints, and maintain filing systems, with training provided to grow your product knowledge and sales capabilities. Mandarin is a plus.

Qualifications

• Proven ability to deliver friendly, efficient over-the-counter and phone sales.
• Strong customer service mindset with solution-focused approach.
• Comfort with organising electronic and physical filing systems.
• Willingness to participate in product training to boost sales knowledge.

Responsibilities

• Process over-the-counter and phone sale transactions efficiently.
• Respond to customer enquiries and complaints with helpful solutions.
• Maintain organised electronic and physical filing systems.
• Participate in regular training to build product knowledge and sales skills.

Skills

Customer service

Cash handling

Record keeping

Training mindset

Mandarin (plus)

Teamwork

Proactive attitude

Tools

Basic computer operations

Job description

We are a construction and building material manufacturing group with national operations, delivering construction, architectural systems, glazing, acoustics, aluminum processing, natural timber veneers and decorative timber board products, and locally manufactured building solutions; our businesses support high-end residential, commercial, industrial, and government projects nationwide, and this role is based in Sydney at our Briggs Veneers operation, where we work closely with builders, architects, designers, and manufacturers to deliver accurate, timely, and compliant outcomes, with a strong focus on professionalism, accountability, attention to detail, and continuous improvement, offering long-term stability and career development for motivated individuals who want to build a solid career in a well-established Australian business that values reliability, teamwork, and doing things properly.

We are seeking an enthusiastic and detail-oriented Trade Counter Sales to join our team at Briggs Veneers. This full-time role is based in Wetherill Park NSW 2164.

About Your Role

• Process over-the-counter and phone sale transactions with efficiency and a friendly attitude.
• Respond to customer enquiries and complaints, providing helpful solutions.
• Maintain organised electronic and physical filing systems
• Participate in regular training and development to build knowledge of products and boost sales.

About Your Skills

• Strong desire to achieve both individual and store targets.
• Competent with basic computer operations.
• Positive attitude, with a drive to succeed and grow in your career.
• University graduates are encouraged to apply as training will be utilised.
• Being able to speak Mandarin is an advantage
• Australian citizenship or permanent residency is required for this position.