Trade Counter Pro: Flexible Shifts & Customer Service

Reece Group; Alice Springs; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Performance-based bonuses

Flexible shifts

Paid annual leave

Learning and development programs

Discounts on bathroom/kitchen products

Reece Boost – cashback and discounts

Paid parental leave

Job summary

Reece Group in Alice Springs is seeking a friendly, customer-focused team member for our Trade Counter. You’ll help plumbers and tradespeople access products and provide quotes in person and over the phone, contributing to smooth branch operations.

We value previous retail or customer service experience, a willingness to learn new systems, and a clean, valid driver’s license. Weekend shifts and flexible hours are part of the role, with opportunities for career growth within our network.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Retail sales

Customer service

Order picking

Stock control

Tech-savvy

Driver's license

Weekend shifts

Tools

POS systems

Job description

Reece Group in Alice Springs is seeking a friendly, customer-focused team member for our Trade Counter. You’ll help plumbers and tradespeople access products and provide quotes in person and over the phone, contributing to smooth branch operations.

We value previous retail or customer service experience, a willingness to learn new systems, and a clean, valid driver’s license. Weekend shifts and flexible hours are part of the role, with opportunities for career growth within our network.