Trade Counter Pro - Customer Service, Quotes & Stock

Reece Group; Wonthaggi; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts

Reece Boost cashback

Paid parental leave

Job summary

Reece Group in Wonthaggi (Australia) seeks a friendly Trade Counter team member to assist plumbers and tradespeople with product selection, quotes, and stock handling. The role is customer-facing and involves hands-on service.

You’ll work on order picking, stock control, general branch tasks, and occasional local deliveries, with weekend shifts and a focus on accuracy and safety. We offer development opportunities and a supportive environment within our nationwide network.

Qualifications

• Experience in retail sales or customer service and enjoys helping customers in person and over the phone.
• Able to pick orders, maintain shop floor displays and ensure information is accurate.
• Tech-savvy and able to learn new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Customer service

Sales

Stock control

Tools

POS systems

Stock software

Job description

Reece Group in Wonthaggi (Australia) seeks a friendly Trade Counter team member to assist plumbers and tradespeople with product selection, quotes, and stock handling. The role is customer-facing and involves hands-on service.

You’ll work on order picking, stock control, general branch tasks, and occasional local deliveries, with weekend shifts and a focus on accuracy and safety. We offer development opportunities and a supportive environment within our nationwide network.